CHAPTER 2

Question 1

Negotiation

Answer 1

Try to reach an Agreement without the use of a third party

Question 2

Mediation

Answer 2

Assisted Negotiation! Trying to reach an agreement with the help of an UNBIASED 3rd party

Question 3

Arbitration

Answer 3

A neutral 3rd party or a panel of experts hears a dispute and renders a decision

Question 4

(ADR)Alternative Dispute Resolution

Answer 4

The use of Negotiation, Mediation, and Arbitration. More flexible way to settle a claim without court.

Question 5

Jurisdiction

Answer 5

The ability for the courts to hear and decide on a court case