Chapter 2

Question 1

the ability to function in a truly communicative setting.

Answer 1

Communication Competence

Question 2

It is the knowledge of effective and appropriate communication patterns and the ability to use
and adapt knowledge in various contexts.

Answer 2

Communication Competence

Question 3

It is also the synthesis of an underlying system of knowledge and skill needed for communication

Answer 3

Communication Competence

Question 4

COMMUNICATIVE COMPETENCE deals with:

Answer 4

• knowledge.
• the ability to use
• the ability to adapt to various contexts

Question 5

refers to the conscious and unconscious knowledge of an individual about language and about other aspects of language use

Answer 5

Competence

Question 6

COMPONENTS OF COMMUNICATIVE COMPETENCE

Answer 6

Grammatical Competence
Sociolinguistic Competence
Discourse Competence
Strategic Competence

Question 7

the domain of grammatical and lexical capacity

Answer 7

Grammatical Competence

Question 8

an understanding of the social context in which communication takes place, including role relationships, the shared information of the
participants, and the communicative purpose of their interaction

Answer 8

Sociolinguistic Competence

Question 9

the ability to interpret individual message elements in terms of their interconnectedness and of how meaning is represented in relationship to the entire discourse

Answer 9

Discourse Competence

Question 10

the coping strategies that communicators employ to initiate, terminate, maintain, repair and redirect communication

Answer 10

Strategic Competence

Question 11

EXPECTED SKILLS FOR COLLEGE GRADUATES
(National Communication Association)

Answer 11

1. State ideas clearly
2. Communicate ethically.
3. Recognize when it is appropriate to communicate.
4. Identify their communication goals.
5. Select the most appropriate and effective medium for communicating.
6. Demonstrate credibility.
7. Identify and manage misunderstandings.
8. Manage conflict.
9. Be open-minded about another’s point of view.
10. Listen attentively.

Question 12

the ability of individuals that relates effectively to self and others in daily life.

Answer 12

Competence

Question 13

an innate individual trait that is not related to personal intellect or education, thus, is an internal ability that is enhanced and luminated through the promotion of empathy in the process of socialization

Answer 13

Communication Competence

Question 14

This enables individuals to search for the vision, shared understanding, and sense of multiple identities that lead to the unlocking of human potential in the development of intelligence, knowledge, and creativity for a peaceful and productive society.

Answer 14

MODEL OF GLOBAL COMMUNICATION COMPETENCE

Question 15

FOUR DIMENSIONS OF COMMUNICATION COMPETENCE

Answer 15

1. Global Mindset
2. Unfolding the Self
3. Mapping the Culture
4. Aligning the Interaction

Question 16

is a psychological process that represents patterns of an individual or group thinking. It is a fixed mental attitude that leads people to see things and events from a specific lens through perception and reasoning.

Answer 16

Global Mindset

Question 17

the ability to look for shared communication symbols and project the self into another person’s mind by thinking the same thoughts, feelings, and emotions as the person.

Answer 17

Unfolding the Self

Question 18

ability to contrast cultural differences that may motivate us to prefer alternative styles of cultural expressions and engender in us a desire to retool so that we can better function with the demands of global environment and cope with the changing environment rapidly.

Answer 18

Mapping the Culture

Question 19

requires individuals to foster the ability of cultural
adroitness by which they can function effectively and appropriately without violating their counterpart’s norms and rules to reach a global civic society.

Answer 19

Aligning the Interaction

Question 20

Definitions of Globalization:

Answer 20

1. Globalization is associated with deterritorialization
2. Globalization is linked to the growth of social interconnectedness across existing
   geographical and political boundaries.
3. Globalization must also include a reference to the speed or velocity of social activity
4. Globalization should be conceived as a relatively long-term process

Question 21

FEATURES OF GLOBALIZATION

Answer 21

1. The emergence of transnational communication conglomerates as key players in the
   global system.
2. The social impact of new technologies, especially those associated with satellite
   communication
3. The asymmetric flow of information and communication products within the global
   system
4. The variations and inequalities in terms of access to the global networks of
   communication

Question 22

MAJOR TRENDS IN GLOBALIZATION

Answer 22

1. Technology development has made globalization inevitable and irreversible.
2. Economic transformation has led to a new landscape of economic world.

Question 23

THE IMPACT OF GLOBALIZATION

Answer 23

VIRTUAL INTERACTIONS
CULTURAL AWARENESS IN BODY LANGUAGE
CULTURAL AWARENESS IN SPEECH
TIME DIFFERENCES

Question 24

Globalization has introduced virtual communication and
collaboration as a major part of workplace dynamics. Modern entrepreneurs need to
understand the strengths and limitations of different communications media, and how
to use each medium to maximum effect.

Answer 24

Virtual Interactions

Question 25

The need for cultural awareness is a major
impact of globalization on the required skillset of effective communicators. Modern
entrepreneurs and employees need the ability to catch subtle nuances of people’s
manner of speech when communicating across cultures. Even when two people are
speaking the same language, cultural differences can affect vocabulary, colloquial
expressions, voice tone, and taboo topics (Ingram, 2009).

Answer 25

Cultural Awareness in Speech

Question 26

Awareness of cultural differences
in body language can be just as important as the nuances of speech. Students should
understand acceptable speaking distances, conflict styles, eye contact, and posture in
different cultures, accepting that the physical expressions of their own culture are not
universally accepted. These differences should be addressed to avoid difficulties or
miscommunication.

Answer 26

Cultural Awareness in Body Language

Question 27

The advent of global collaboration introduces another new
dynamic to communication skills— the need to communicate and share information with
people across several time zones. When people collaborate with others on the other
side of the globe, their counterparts are usually at home asleep while they themselves
are at work. Today’s communication skills development programs should address the
nuances of overcoming this challenge by teaching people to understand the information
needs of their colleagues, according to the communication styles of different countries
or cultures. Being able to effectively share information between shifts can make or
break the productivity of a geographically dispersed team, making this an important
issue for many companies (Ingram, 2009).

Answer 27

Time Differences

Question 28

THE ROLE OF MEDIA IN GLOBALIZATION

Answer 28

Communication Media

Question 29

plays a significant role in constructing and representing the phenomenon of globalization and subsequently changing educational and learning processes.

Answer 29

Communication Media

Question 30

ROLES OF MEDIA:

Answer 30

1. It enables communication to take place in real time over great distances.
2. It advances the 21st century into what we speak as the globalization of
   communication.
3. The emergence of electronic media and the digital media has brought about a radical
   change on how we see education.