Chapter 1

Question 1

derived from the Latin words con (with), munus (a business), communis
(common), communico (to confer or relate with one another.)

Answer 1

COMMUNICATION

Question 2

the process of accomplishing a goal, “with a business to confer or relate
with one another.

Answer 2

COMMUNICATION

Question 3

Aspects of Communication

Answer 3

1. Communication is integrated in all parts of our lives.
2. Communication meets needs
3. Communication is guided by culture and context.
4. Communication is learned.
5. Communication has ethical implications.

Question 4

Our lives consist of four domains:

Answer 4

1. Academics
2. Personal
3. Professional
4. Civic

Question 5

True or False.

Communication skills are tied to academic success.

Answer 5

True

Question 6

True or False.

Desired communication skills vary from one career to another

Answer 6

True

Question 7

Communication helps us achieve certain physical and instrumental needs, and feeds into our identities and relationships.

Answer 7

Communication meets needs.

Question 8

What are the 4 needs?

Answer 8

1. Physical Needs
2. Instrumental Needs
3. Relational Needs
4. Identity Needs

Question 9

affects well-being

Answer 9

Physical Needs

Question 10

helps us achieve long-term and short-term goals

Answer 10

Instrumental Needs

Question 11

maintains social bonds and interpersonal relationships

Answer 11

Relational Needs

Question 12

allows us to present ourselves in a distinct manner

Answer 12

Identity Needs

Question 13

is a full range of learned human behavioral patterns which includes knowledge, belief, art, law, morals, customs, capabilities, and habits acquired by
man as a member of the society.

Answer 13

Culture

Question 14

is the circumstances that form the
setting for an event, statement, or idea, and in terms of which it can be fully understood
(Oxford Dictionary, 2018)

Answer 14

Context

Question 15

also influence how we perceive and define communication.

Answer 15

Culture and context

Question 16

vary in terms of having a more individualistic or more collectivistic cultural orientation.

Answer 16

Cultures

Question 17

Humans are born with the capacity to learn a language and the ability to communicate.

Answer 17

Communication is learned

Question 18

Communication is more concerned with the decisions people make about what is right and
wrong

Answer 18

Communication has ethical implications

Question 19

deals with the process of negotiating and reflecting on our actions and communication regarding what we believe to be right and wrong.

Answer 19

Communication ethics

Question 20

TYPES OF COMMUNICATION

Answer 20

Verbal Communication
Non-verbal Communication

Question 21

a form of transmitting messages using word symbols representing ideas and objects. It comes in two forms:

Answer 21

Verbal Communication