Chapter 19 Flashcards

1
Q

Advertising

A

any paid form of nonpersonal
communication about an organization, product, service,
or idea by an identified sponsor.

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2
Q

Product Advertisements (3 forms)

A

are advertisements that
focus on selling a product or service and which take
three forms: (1) pioneering (or informational), (2)
competitive (or persuasive), and (3) reminder.

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3
Q

Institutional Advertisements

A

are advertisements
designed to build goodwill or an image for an
organization rather than promote a specific product or
service.

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4
Q

Reach

A

is the number of different people or households
exposed to an advertisement.

geographics or demographics

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5
Q

Rating

A

is the percentage of households in a market
that are tuned to a particular TV show or radio station.

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6
Q

Frequency

A

the average number of times a person in
the target audience is exposed to a message or an
advertisement.

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7
Q

Gross Rating Points (GRPs)

A

reach(expressed as a percentage of the total market) X
frequency.

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8
Q

Cost per Thousand (CPM)

A

is the cost of reaching 1,000
individuals or households with the advertising message
in a given medium (M is the Roman numeral for 1,000).

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9
Q

3 forms of product advertisements

A
  1. pioneering (or informative)- explains product
  2. competitive (or persuasive)- promotes brand special features
  3. reminder- reinforces previous knowledge of the product
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10
Q

advocacy ad

A

states a company’s position -> advances customers trust

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11
Q

pioneering institutional

A

states information about company

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12
Q

competitive institutional

A

promotes advantages over the other companies

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13
Q

reminder institutional

A

promotes a company name

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14
Q

steps in developing advertising program

A
  1. Identifying the target audience
  2. specifying advertising objectives
  3. setting the advertising budget
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15
Q

message appeals

3 kinds

A
  1. fear appeal- avoid negative experiences
  2. sex appeal- increase attractiveness
  3. humorous appeal- fun and exciting
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