Chapter 17: Operational Procedures

Question 1

When a grounded outlet is not available, a grounded to ungrounded adapter can be used for temporary setup if ________

Answer 1

The loop on the adapter can be connected to a working ground

Question 2

An ________ can determine whether an outlet is properly wired and grounded (earthed)

Answer 2

electrical tester

Question 3

What are the 4 keys to protection

Answer 3

1. antistatic bags
2. ESD straps
3. ESD mats
4. self grounding

Question 4

The end of the cable that snaps to the ESD mat or antistatic wrist strap has a _________ resistor built into it

Answer 4

1 Megohm

Question 5

_____________ means that you touch a nearby metal component before you touch the actual device you are servicing

Answer 5

Self grounding

Question 6

Ways to recycle batteries (3)

Answer 6

1. find recycling drop off station
2. contact an electronic recycler for large numbers of batteries
3. some batteries can be returned to the manufacturer for recycling

Question 7

The proper type of file extinguisher for an electrical fire is a _________

Answer 7

Class C extinguisher

Question 8

_______ is a document that gives information about particular substances

Answer 8

material safety data sheet (MSDS or SDS)

Question 9

4 pieces of information on the MDS:

Answer 9

1. proper treatment if person comes in contact with or ingests it
2. procedures on handling spills
3. how to handle and dispose of the substance properly
4. how and where to store the substance

Question 10

The 4 A-D ratings for MSDS

Answer 10

Rating A- safety glasses
Rating B- safety glasses and gloves
Rating C- safety glasses, gloves, and apron
Rating D- face shield, eye protection, gloves and apron

Question 11

The recommended temperature is _____ and the recommended humidy range is between _____

Answer 11

68 to 76 degrees

20% and 60%

Question 12

A _______ is designed to block power surges from damaging the equipment plugged into it

Answer 12

surge suppressor

Question 13

_______ are defined as overvoltage events that last no more than 50ms and can reach voltage levels as high as 6000V and 3000A

Answer 13

power surge

Question 14

_____ is a momentary voltage drop from 10-90 percent of normal voltage for a few seconds to one minute

Answer 14

sag

Question 15

______ is sustained voltage drop of up to half normal voltage; can last for minutes to hours

Answer 15

brownout

Question 16

______ is a total loss of power for an extended period of time

Answer 16

blackout

Question 17

_____ is the general term for software or service mechanisms that limit the end user’s rights to copy, transfer, or use software or digital media

Answer 17

DRM (digital rights management)

Question 18

______ restricts how an app can be used and what the transfer rights might be

Answer 18

end user license agreement (EULA)

Question 19

______ do not cover source code (instructions used to make the software) and limit how licensees can use object code (the program)

Answer 19

commercial licenses