Chapter 17 - Ethics

Question 1

Ethics is

Answer 1

“the practice of applying a code of conduct to day-to-day actions.”

Question 2

The toughest choices you will make as a supervisor are not between right and wrong but between

Answer 2

right and right.

Question 3

Characteristics of an ethical organization

Answer 3

Everyone treated with honesty and respect
Frequent, open, honest, and compassionate communication
Fair and competitive bidding procedures
Fair and objective criteria for employee recruitment, hiring, evaluation, and promotion
Confidentiality
Provision of needed training, resources, and supervision
Reflection of honesty and integrity

Question 4

Having professional ethics means

Answer 4

Considering appearances when making decisions about what to do
Striving to do your best as a supervisor
Publicly supporting your organization’s decisions

Question 5

Ethical tool kit

Answer 5

Advice of your supervisor or department head
Ethical Action Test
Kid (or Parent) on Your Shoulder Test
Newspaper Headline Test
Golden Rule Test