Chapter 16: Coping With Crisis

Question 0

Cope

Answer 0

To deal with and overcome problems and difficulties

Question 1

Crisis

Answer 1

A situation that has reached a critical phase

Question 2

Isolation

Answer 2

To feel set apart from others and completely alone

Question 3

Adaptation

Answer 3

The means by which people make and adjust to changes

Question 4

Addiction

Answer 4

A dependence on a particular substance or action

Question 5

Compulsion

Answer 5

A behavior addiction

Question 6

Alcoholism

Answer 6

An addiction to alcohol

Question 7

Harassment

Answer 7

Behavior that is threatening or disturbing

Question 8

Violence

Answer 8

When physical force is used to harm someone or something

Question 9

Bereaved

Answer 9

The conditioning of having lost a loved one

Question 10

Grief

Answer 10

Painful emotions and physical feelings resulting from the death of a loved one

Question 11

Denial

Answer 11

Disbelief and the existence or reality of a thing

Question 12

Intervention

Answer 12

Taking direct action to cause change when someone else is in a crisis

Question 13

Overwhelm

Answer 13

To overcome completely in mind or feeling

Question 14

Ordeal

Answer 14

A difficult or painful experience especially one that tests character or endurance

Question 15

Belittle

Answer 15

To treat or speak of a person as small or unimportant; insult

Question 16

Stress

Answer 16

A state of bodily tension resulting from change

Question 17

To deal with stress you must…..

Answer 17

1. Recognize early signs or stress

2. Be aware of your reactions

Question 18

Epinephrine

Answer 18

Human hormone that causes physical reaction to stress

Question 19

5-Step Process to deal with change

Answer 19

1. Denial
2. Resistance
3. Acceptance
4. Transition
5. Commitment

Question 20

Resilient

Answer 20

To be able to recover from or adjust easily to misfortune or change

Question 21

Emotional Abuse

Answer 21

The wrong or harmful treatment of someone’s emotional health