Chapter 16 Flashcards
what is committee
Chairperson Accountability individual Efficient meetings Measures efficiency indirectly by the influence Discuss, decide, delegate (formal/ informal/ permanent/ temporary) Decision making body; advisory body
what is a team
Leader
Accountability mutual
Open-ended discussions
Measures efficiency directly by assessing work
Discuss, decide and do real work
Small number of people with complementary skills
Committed for common purpose, performance goals and approach
Hold themselves mutually responsible
Can be used for recommendation, decision, run operations, solve problems
Can be cross-functional
Dependency, commonality
what is a group
managers pressure towards conformity Forming: get to know each other Storming: determining objectives and directions Norming: groups agree on norms Performing: gets down to tasks
Committees are built for….
Democratic reasons
Rule out autocratic decisions / fear of individual power
Motivation
Coordination
Variable views/ representations
Ingredients to successful committee
Purpose of the committee Size Membership Subject matter Chairperson Minutes Cost effectiveness
Types of teams
Self- managing: members with variety of skills to carry out complete task.
Virtual : not in same location, not reporting to the same person managing, not in the same organization
Cross-functional: members of other departments for a specific task
Why form teams?
Power, multi-dimensional, challenge, authority
best teams are formed when….
Purpose is met for the task in hand According to skills Mix should be proper Rules of team behaviour Contribution of each is important Talent and encouragement Resource: energy, control, expertise, influence
Effectiveness parameters of a team
United with a clear goal Structured to work Sharing responsibility Depending and building relationships Come out with consensus decision
Key attributes: expectation, communication, process, intimacy
How did you resolve team conflict?
Between individuals
Between groups
Between organization and environment
“free riders”
Innovative use of team power:
arriving at conclusions
summary
How to make teams effective and Work team effective?
Types of teams
Why teams at work? Innovative uses of teams
Team characteristics
Team processes
Managing team conflict
