Chapter 15 Flashcards
Human resource (HR) management
The management function focused on maximizing the effectiveness of the workforce by recruiting world-class talent, promoting career development and determining workforce strategies to boost organizational effectiveness.
Job analysis
The examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time.
Job description
An explanation of the responsibilities for a specific position.
Job specifications
The specific qualifications necessary to hold a particular position.
Internal recruitment
The process of seeking employers who are currently within the firm to fill open positions.
External recruitment
The process of seeking new employees from outside the firm.
Orientation
The first step in the training and development process, designed to introduce employees to the company culture and provide key administrative information.
On-the-job training
A training approach that requires employees to simply begin their jobs–sometimes guided by more experienced employees- and to learn as they go.
Apprenticeships
Structured training programs that mandate that each beginner serve as an assistant to a fully-trained worker before gaining full credentials to work in the field.
Performance appraisal
A formal feedback process that requires managers to give their subordinates feedback on a one-to-one basis, typically by comparing actual results to expected results.
Compensation
The combination of pay and benefits that employees receive in exchange for their work.
Wages
The pay that employees receive in exchange for the number of hours or days that they work.
Salaries
The pay that employees receive over a fixed period, most often weekly or monthly.
Benefits
Noncash compensation, including programs such as health insurance, vacation and child care.
Flextime
A scheduling option that allows workers to choose when they start and finish their workdays, as long as they complete the required number of hours.
