Chapter 15 Flashcards
1
Q
Vertical Communication
A
the passing of information up and down the hierarchy of management, for example from office manager to clerk
2
Q
Horizontal Communication
A
the passing of information between people in the same hierarchy of management
3
Q
Recipient
A
the person receiving the message
4
Q
Teleconference
A
a ‘meeting’ that takes place using telecommunication technology to enable people in more than one location to speak to each other
5
Q
Video Conference
A
a ‘meeting’ that takes place simultaneously at more than one location using ICT to enable people to see and speak to each other
