Chapter 14 manging marketing channels and supply chains Flashcards

1
Q

what is meant by a marketing channels

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A:

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2
Q

why intermediaries are often needed (its values) 3 points

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3
Q

Distinguish among traditional marketing channels, electronic marketing channels, multichannel distribution

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A: i) to bring a seller and buyer together,

ii) make the sale of products and services more efficient by
iii) minimizing the number of sales contacts.

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4
Q

different types of vertical marketing systems.

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5
Q

factors considered by marketing executives when selecting and managing a marketing channel.

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6
Q

how conflict, co-operation, and legal considerations affect marketing channels relationships.

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7
Q

how a company’s supply chain aligns with its marketing strategy.

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8
Q

Identify the major logistics costs

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9
Q

identify customer service factors that managers consider when making supply chain decisions.

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10
Q

key logistics functions in a supply chain.

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11
Q

what is meant by a marketing channels (def. marketing channel)

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Individuals and firm involved in the process of making goods and services available for use or Consumption by Consumers and Organizations.

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12
Q

give 3 examples of MC’s transnational functions

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buying: purchasing products for resale/ as an agent for supply of a product
selling: contacting potential customers and promoting products and soliciting orders
risk taking: assuming business risks in the ownership of inventory that can be obsolete or deteriorate

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13
Q

give 4 examples of MC’s logistical functions

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Assorting: creating product assortments for several sources to serve customers
storing: assembling and protecting customers at a convenient location to offer better customer service
Sorting:purchasing in large quantities and breaking into smaller amounts desired by customers
Transporting: Physically moving a product to customers

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14
Q

give 4 examples of MC’s transnational functions?

A

Assorting: creating product assortments for several sources to serve customers
storing: assembling and protecting customers at a convenient location to offer better customer service
Sorting:purchasing in large quantities and breaking into smaller amounts desired by customers
Transporting: Physically moving a product to cutomers

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15
Q

give 3 examples of MC’s facilitating functions

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Financing: extending credit to customers
Grading: inspection, testing or judging products and assigning them quality grades.
Marketing information and research: providing information to customers and suppliers including competitive conditions and trends.

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16
Q

what is a more completed common marketing channels for consumer goods and services? including all possible intermediaries in order

A

producers–> agents–> wholesalers–> retailers –> consumers

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17
Q

what is a more completed common marketing channels for business goods and services?

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producers–> agents–> business distributors –> business users

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18
Q

what is a more completed common marketing channels for business goods and services?

A

producers–> agents–> business distributors –> business users

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19
Q

in an indirect common marketing channels for consumers, which intermediaries cannot be missed?

A

a retailer

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20
Q

in an indirect common marketing channels for business goods and services, which intermediaries cannot be missed?

A

a business distributor or an agent

21
Q

in an indirect common electronic marketing channels for business goods and services, which intermediaries cannot be missed?

A

a virtual agent

22
Q

what is function of a manufacturer’s branch office

A

carry a producer’s inventory, performs the functions of a full‑service whole­saler, and is an alternative to a merchant full-service whole­saler.

wholly-owned extensions of the firm and perform whole-sales activities.

23
Q

what is function of a manufacturer’s sales office

A

does not carry inventory, typically performs only a sales function, and serves as an alternative to agents and brokers.
- wholly-owned extension of the firm and perform partial whole-sales activities (transational function only)

24
Q

what is Merchant Wholesalers

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Independently owned firms that take title to the merchandise they handle

25
def. Strategic channel alliances
one firm sells the products of another
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exam an example of strategic channel alliance
Macdonald's in a Walmart store
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def. vertical marketing systems
- professionally managed and centrally coordinated marketing channels - designed to achieve channel function economies and maximum marketing impact. 
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who is a broker?
the same as the agent: any intermediary with: | -legal authority to act on behalf of the manufacturer
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who is a distributor
(imprecise) a common terms in business market but also be used to refer to wholesalers. distribution functions include selling, maintaining inventories, extending credits and so on ( values of intermediaries)
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who is a dealer
a general term that can mean the same as distributor, retailers, wholesaler and forth
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who is a retailer
an intermediary who sells to customers directly
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who is a whole-saler
an intermediary who sells to other intermediaries, usually to retailers; usually applies ti consumer markets.
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what is a Corporate-Owned Systems
A corporate vertical marketing system is the single ownership of a combination of successive stages of production and distribution.
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what is an Administered Vertical Marketing System
co-ordination is achieved at successive stages of product and distribution by the size and influence of one channel member rather than through ownership
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what is a Contractual or Administered Systems
Similar to the corporate but organized by contracts in three forms
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what are three forms of a Contractual or Administered Systems
Wholesaler-sponsored, Retail-cooperative and franchises.
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def. franchising
Franchisee is contractual arrangement between a parent company – the Franchisor – that authorizes the franchisee(s) to operate certain type of business under the name of the franchisor. (ex, Tim Hortons)
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Holiday Inn is what type of business under vertical marketing system
contractual vertical marketing system--> Service-sponsored retail franchise system
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What is the principal distinction between a corporate vertical marketing system and an administered vertical marketing system?
A corporate vertical marketing system is the single ownership of a combination of successive stages of production and distribution. Under an administered vertical marketing system, co-ordination is achieved at successive stages of product and distribution by the size and influence of one channel member rather than through ownership.
40
The final choice of a marketing channel by a producer depends on a number (4) of influential factors, including:
1. Environmental Factors 2. Consumer Factors 3. Product Factors 4. Company Factors
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influential factor of choosing an marketing channel: Environmental Factors ex.
??
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influential factor of choosing an marketing channel: consumer Factors
The what, where, when and how consumers prefer to buy impact the choice of intermediary
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THE LEVEL OF SERVICE in retailing (3)
1. self-service 2. limited service 3. full-service
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merchandise lines: retail outlets are classified by
1. depth of product line | 2. breadth of product line
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depth of product line
to a store carrying a large assortment of each item (Shoe Store carrying dress shoes, running shoes, children shoes, winter boots, hiking shoes, etc
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breadth of product line
variety of different line of items that a store carries.
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Victoria’s Secrets in retail outlet classification
high depth but low breadth
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Scrambled merchandising
Carry a broad (several hundred) unrelated lines with limited depth in a single store (high breadth but low depth) ex. depanneur
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Intertype competition
Competition between very dissimilar types of retail outlet