Chapter 14

Question 1

Which of the following statements about bureaucracies is False?

Answer 1

Each bureaucratic agency is created by the president

Question 2

The classic conception of a bureaucracy was advanced by ____, who argued that the bureaucracy was a “rational” way for a modern society to conduct its business.

Answer 2

Max Weber

Question 3

Weberians view bureaucracies as

Answer 3

Efficient and Necessary

Question 4

As a whole, permanent federal bureaucracy is

Answer 4

more broadly representative of the American people than the rest of the federal government

Question 5

The largest federal agency based on dollars spent is the

Answer 5

social security administration

Question 6

Patronage is a hiring and promotion system based on

Answer 6

knowing the right people

Question 7

The Pendleton Act established the

Answer 7

federal civil service

Question 8

The Hatch Act, passed in 1940

Answer 8

Prohibited federal civil service employees from active participation in partisan politics.

Question 9

Once hired into the federal bureaucracy, a person is assigned a ____rating, which determines one’s salary range

Answer 9

General Schedule

Question 10

Which of the following is a legitimate criticism of the federal civil service?

Answer 10

Firing incompetents is extremely difficult.

Question 11

The Plum Book lists

Answer 11

top federal jobs available by presidential appointment

Question 12

Which cabinet department is charged with overseeing the nation’s national resources?

Answer 12

interior

Question 13

The real work of a cabinet department is done

Answer 13

in the bureaus

Question 14

The cabinet department that has the largest budget is the Department of

Answer 14

health and human services

Question 15

The main job of the federal bureaucrats is to

Answer 15

Implement and regulate governament policies

Question 16

The General Services Administration and The National Aeronautical and Space Administration are examples of

Answer 16

Independent executive agencies

Question 17

Amtrak and the United States Postal Service are examples of

Answer 17

Government Corporations

Question 18

Creating new agencies, developing guidelines, and coordinating resources to achieve a policy goal is called

Answer 18

Implementation

Question 19

Standard Operation Procedures

Answer 19

Save time and bring uniformity to complex organizations

Question 20

Those civil service employees who are in constant contact with the public (often a hostile one) and have considerable discretion are known as

Answer 20

Street-level bureaucrats

Question 21

The use of government authority to control or change some practice in the private sector known as

Answer 21

Regulation

Question 22

Administrative discretion is greatest when

Answer 22

rules do not fit in a case

Question 23

Executive orders are issued by

Answer 23

the president

Question 24

Which of the following is NOT a method a president can use to control the bureaucracy

Answer 24

Tinker with an agency’s recommended budget

Question 25

Congress tries to control the bureaucracy through

Answer 25

rewriting laws budgets and holding hearings

Question 26

To limit bureaucratic discretion and make its instructions clearer, Congress can

Answer 26

write new and more detailed legislation

Question 27

An “iron triangle” consists of

Answer 27

A bureaucratic agency, an interest group, and a congressional committee or subcommittee

Question 28

Issue networks are

Answer 28

a growing participatory force in bureaucratic decision making whose members’ interest in issues is intellectual or emotional rather than material

Question 29

In 1887, Congress established the firest regulatory agency, the ___, and charged it with regulating the railroads, their prices, and their services to farmers.

Answer 29

Interstate Commerce Commission