Chapter 14

Question 1

unfair labor practices

Answer 1

specific employer and union illegal practices that deny employees their rights and benefits under federal labor law

Question 2

Labor relations process

Answer 2

A logical sequence of five events worker’s desire collective representation the union begins its organizing campaign the NLRB representation process begins collective negotiations lead to a contract and the contract is administered

Question 3

Union shop

Answer 3

A provision of the labor agreement that requires employees to join the union as a requirement for their employment

Question 4

Authorization card

Answer 4

A statement signed by an employee authorizing a union to act as a representative of the employee for purposes of collective-bargaining

Question 5

Bargaining unit

Answer 5

A group of two or more employees who share common employment interests and conditions and may reasonably be grouped together for purposes of collective-bargaining

Question 6

Exclusive representation

Answer 6

The legal right and responsibility of the union to represent all bargaining unit members equally regardless of whether employees join the union or not

Question 7

Industrial unions

Answer 7

Unions that represent all workers skilled semiskilled unskilled employed along industry lines

Question 8

Craft unions

Answer 8

Unions that represent skilled craft workers

Question 9

Employee associations

Answer 9

Labor organizations that represent various groups of professional and white collar employees in labor-management relations

Question 10

Union steward

Answer 10

An employee who as a non-union official represents the interests of members in their relations with management

Question 11

Business unionism

Answer 11

A term applied to the goals of US labor organizations which collectively bargain for improvements in wages hours job security and working conditions

Question 12

Collective bargaining process

Answer 12

The process of negotiating a labor agreement including the use of economic pressures by both parties

Question 13

Bargaining zone

Answer 13

An area in which the union and the employer are willing to concede when bargaining

Question 14

Interest based bargaining

Answer 14

Problem-solving bargaining based on a win-win philosophy and the development of a positive long-term relationship

Question 15

Bargaining power

Answer 15

The power of labor and management to achieve their goals economic social or political influence

Question 16

Arbitrator

Answer 16

A third-party neutral who resolves a labor dispute by issuing a final decision in the disagreement

Question 17

Union security agreement

Answer 17

Where an employer and the union agree on the extent to which the union may compel employees to Join the union and how the dues will be collected

Question 18

Grievance procedure

Answer 18

A formal procedure that provides for the union to represent members and nonmembers in processing a grievance

Question 19

Rights arbitration

Answer 19

Arbitration over interpretation of the meaning of contract terms or employee work grievances

Question 20

Fair representation doctrine

Answer 20

A doctrine under which unions have a legal obligation to assist both members and nonmembers in labor relations matters

Question 21

Off shoring

Answer 21

Work that was previously carried out in one country is moved to another country