Chapter 14 Flashcards
Lack of consistency undermines a supervisor’s authority and ability to accomplish organizational goals.
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The training agenda is only as relevant as the communication between a supervisor and the instructors.
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Supervisors who communicate goals and objectives clearly and provide periodic progress reports should find that instructors function more efficiently and effectively.
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By emphasizing instructor’s personal professional development, supervisors demonstrate their commitment to developing well-trained, highly qualified instructors.
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To achieve greater effectiveness, supervisors must share authority with instructors.
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In any conflict, the supervisor has to function as an intermediary.
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Supervisors must strive to resolve conflicts professionally, focusing on results instead of personalities.
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Recurring needs include recertification or annually mandated training.
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Projected training needs are based on increases in service levels, expansion of coverage areas, or changes in staffing.
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Supervisors should determine the availability of instructors and facilities before creating a training schedule.
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Joint training exercises can build teamwork across jurisdictions.
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After determining needs, requirements, availability, and alternate sources for training, supervisors can create a training schedule on a 12-month cycle or a more long-term plan.
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If any line item contains an unusual request or proposes a funding increase, the justification should include a summary of the training need along with relevant background research.
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Supervisors should estimate the cost of each resource need in their operational budget request, and do research to make sure estimates are accurate.
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Completing an operational budget often involves updating the requests from the previous year’s budget to reflect the current needs.
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