Chapter 14

Question 1

Business structure

Answer 1

-Strategic intent
-Business strategy execution
-operations
-business system

Question 2

The organizations Value Chain

Answer 2

Value Chain Concept
-Micheal Porter (1985)
-Value maximizations

Question 3

Value Chain analysis

Answer 3

-Inbound logistics
-operations
-outbound logistics
-marketing and sales
-costumer service

Question 4

Secondary activities

Answer 4

HR, Technology, Financial

Question 5

Operation cycle

Answer 5

-What is the strategy?
-How are we going to execute the strategy?
-Make required operational changes
-manage the process for desired performance

Question 6

DICE

Answer 6

Define
Identify
Create
Execute

Question 7

Facility design layout

Answer 7

Key decisions in facility design
-capacity
-plant
-facility
-retail locations
-warehousing
-storage

Question 8

capacity

Answer 8

The maximum amount of numbers that can be produced

Question 9

Supply chain management

Answer 9

• suppliers
  -transportation and logistics
  -distributor
  -retailers
  -customers

Question 10

Information-based operational analytics

Answer 10

-unlock
-predict
-optimize
-validate