Chapter 11 Flashcards
Importance of talent
Putting employees first
-It is a core strategic asset
-is seen as a resource
How can you be a responsible manager?
Responsible HR Practices
-going green
-advancing diversity
-employee well being
-human rights
Responsible HR skills
-communication
Examples of responsibility
Going green
-UPS (no left turns)
-Steam whistle (all natural ingredients, green bottles, clean air commute)
Why does diversity matter?
-Diversity has a strong correlation with profitability
-DEI programs ( programs that promote representation and participation of diverse groups of people)
- DEI (Diversity, Equity, Inclusion)
-Canadian legislation the employment equity act ( employers remove barriers to employment that disadvantage members of the 4 designated groups.)
The Modern brain drain
Migrations of individuals out of a country
-Impact of covid 19
-globalization
-DEI culture
-hiring for diversity
Implicit bias
negative attitude, of which one is not aware of, against a specific social group.
Employee Transformation process
-Job position identification
-Recruitment
-Selection
-Intake
-Acclimatization and training
-Productivity (ROI)
-Retention Via opportunity challenges.
The motivational tool kit
T (trust and respect)
A (approval, praise, recognition)
L (lead by example)
E (enrichment)
N (negotiation skills)
T (treasure)
Creating a positive work environment
-perceived quality of the company
-fit with the employee’s lifestyle and reward requirements
-key attributes of the position
The core management challenge
Tools
-Capital
-Technology
-Labour
-Physical assets
Structure
-Span of control
-Hierarchy
-Coordination of work effort
-Decision making-control
-nature of work
-span of control
Environment
-decision process
-culture
-management approach
Managerial skill set
-Leadership skills
-Humans relations skills
-technical analytical skills
-conceptual skills
Managing the proccess
Planning- making decisions about future goals and activities
Organizing- building the structure, system and culture needed to implement a strategy
Leading- influencing others to attain goals trough various forms of power
Controlling- assessing and steering activities based on performance measurments
Traditional Model
-Work is boring
-No creativity
-Money is more important
Human Relation Model
-People want to feel useful and important
-people have a desire to belong and to be recognized
-feeling useful is better than money
Human Resources
-Work is not distasteful, people want to contribute to meaningful goals
-People can exercise more creativity
-Opposite of traditional model
