chapter 14 Flashcards
1
Q
What Is managing ?
A
- planning, organizing, directing, controlling
- managing resources
- acting responsibly
2
Q
what is leading ?
A
- being visionary
- being inspiring, setting the tone, and articulating the vision
-managing people - being inspirational
3
Q
Sources of Power
A
- legitimate power
- reward power
- coercive power
-expert power - referent power
- informational power
4
Q
Influence Tactics
A
- rational persuasion
- inspirational appeals
- consultation
- personal appeals
- exchange
- coalition tactics
- pressure
- legitimating tactics
5
Q
The Dark Triad
A
- Narcissism
- Machiavellianism
- Psychopathy