chapter 13

Question 1

what’s a group ?

Answer 1

a collection of people performing as individuals

Question 2

what’s a team ?

Answer 2

a collection of people with common commitment

Question 3

formal vs formal groups

Answer 3

formal- created to accomplish specific goals
informal- created for friendship

Question 4

types of teams

Answer 4

• work teams
• project teams
• cross-functional teams
• self-managed teams
• virtual teams

Question 5

Stages of Group and Team Development

Answer 5

• forming
• storming
• norming
• performing
• adjourning

Question 6

Can Too Little OR Too Much Conflict Affect Performance?

Answer 6

-too little = inactivity
-too much= warfare