Chapter 13: Managing Teams

Question 1

Group

Answer 1

Two or more interacting and interdependent individuals who come together to achieve specific goals.

Question 2

Formal Group

Answer 2

Work groups established by the organisation that have designated work assignments and specific tasks directed at accomplishing organisational goals.

EG. Command, Cross Functional, Self Managed, Task Forces

Question 3

Informal Group

Answer 3

Groups of social nature that arise in the organisation out of a need of social contact.

EG. Yacht Club, Coffee Group

Question 4

Task Force

Answer 4

(Formal Group)

Temporary group formed for specific task, disbanded after completion.

Question 5

Cross Functional Team

Answer 5

(Formal Group)
A collection of people from various disciplines in order to come up with comprehensive solutions for operational problems.

Question 6

Command Group

Answer 6

(Formal Group)
Determined by formal authority and depicted on organisational chart, they typically include manager and subordinates reporting to them.

Question 7

Self-Managed Teams

Answer 7

(Formal Group)

Independent groups that take on traditional management roles in addition to their operating roles.

Question 8

Work Team

Answer 8

A group whose members work intensely on a specific, common goal, using their positive synergy, individual and mutual accountability and complementary skills.