Chapter 1: Introduction

Question 1

Organisation

Answer 1

A deliberate structure of people to accomplish a distinct purpose.
EG. Banks, Schools, Supermarkets

Question 2

Manager

Answer 2

Someone who coordinates and oversees the work of other people so that organisational goals can be accomplished.

Question 3

Planning

Answer 3

Management function that involves setting goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities.

Question 4

Organising

Answer 4

Management function that involves that involves arranging and structuring work that employees do to accomplish the organisations goals.

Question 5

Leading

Answer 5

Management function that involves working with and through people to accomplish organisational goals.

Question 6

Controlling

Answer 6

Management function that involves monitoring, comparing and correcting work performance, as well as evaluating and reviewing post task completion.

Question 7

(Managerial Role) Interpersonal

Answer 7

Involve people and other duties that are ceremonial and symbolic in nature.

EG. Figurehead, Leaded and Liaison

Question 8

(Managerial Role) Informational

Answer 8

Involve receiving, collecting and disseminating information.

EG. Monitoring, Disseminator, Spokesperson

Question 9

(Managerial Role) Decisional

Answer 9

Revolve around making decisions.

EG. Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator