Chapter 13

Question 1

• These are all qualities that a ________ should possess.
• Being in control
• Have short-term view
• Ask how and when
• Accept the status quo

Answer 1

Manager

Question 2

• These are all qualities that a ________ should possess.
• Inspire
• Have a long-term view
• Ask what and why
• Challenge the status quo (bring about change)

Answer 2

Leader

Question 3

-Innate characteristics would be considered Leader ______ , while Leader ______ are what leaders do rather than who they are.

Answer 3

Traits, Behaviors

Question 4

-A behavioral model of leadership emphasizing the differences between every problem or challenge a business owner faces over a given period of time (What ‘works’ depends on a number of important factors)

Answer 4

Contingency Views

Question 5

-A mental representation of the traits and behaviors that people believe leaders possess (We perceive someone as a leader when s/he exhibits those traits/behaviors)

Answer 5

Leadership prototype

Question 6

-What 3 core traits are necessary for a leader?

Answer 6

• Intelligence
• Dominance
• Self-confidence

Question 7

-What are the 2 major categories of behavior when referring to leadership styles?

Answer 7

• Task-oriented (Initiating structure)

- Relationship-oriented (Consideration)

Question 8

-Leadership behavior characterized by the extent to which a leader is likely to define and structure his or her role and those of employees in the search for goal attainment (ex. identifying required tasks, setting standards, and scheduling work)

Answer 8

Task-oriented behaviors (styles)

Question 9

-Leadership behaviors involving the extent to which a person is likely to have work relationships that are characterized by mutual trust and respect, concern for group members’ needs and desires (ex. seeking input on decisions, showing appreciation)

Answer 9

Relationship-oriented behaviors (styles)

Question 10

• Theory stating that a leader will most likely form different relationships with different followers.
• There is no “average” leadership style a given leader uses

Answer 10

Leader-Member Exchange theory

Question 11

-Female leaders rely more on a leadership style based on…

Answer 11

• encouraging participation
• sharing power and information
• nurturing followers
• leading through inclusion

Question 12

-What is the best predictor of who will emerge as a leader?

Answer 12

Emotional Intelligence

Question 13

-Leadership that inspires and transforms followers to transcend their own self-interests for the good of the organization

Answer 13

Transformational leadership

Question 14

-What are the 4 Transformational leader behaviors

Answer 14

• Inspirational motivation
• Idealized influence
• Individualized consideration
• Intellectual stimulation

Question 15

-Establishing an attractive vision of the future, use of emotional arguments (and charisma), exhibiting optimism and enthusiasm

Answer 15

Inspirational motivation

Question 16

-Instilling pride, respect and trust among people, sacrificing for the greater good, being a role model and displaying high ethical standards

Answer 16

Idealized influence

Question 17

-Providing support, encouragement, empowerment, and coaching (the development of others)

Answer 17

Individualized consideration

Question 18

-Encouraging others to question the status quo and seek innovative, creative solutions to organizational problems

Answer 18

Intellectual stimulation