Chapter 13 Flashcards
What advice does the lesson offer about using published diagnostic testing procedures found in the service information?
Only use this information as a reference and make sure you understand what each test is actually checking.
While discussing the proper methods of repairing a problem, Technician A says that the root cause of the problem should be found and repaired as well. Technician B says that when the repair is finished, there should be no sign that any work had ever been done. Who is correct?
Both A and B
Technician A says that it is usually best not to ask the customer too many questions about the problems they are experiencing with their car because they may mislead you. Technician B says that it is imperative that you experience the problem for yourself before attempting to diagnose it. Who is correct?
Technician B
Why is a visual inspection an important part of diagnosis?
1)Because 20% of all issues are found during a visual inspection
2)It can help you find out if someone else has worked on the car recently.
3)All of the above
All of the above
Gathering data and studying it usually does not include:
measuring voltage in the car’s circuits using a multimeter.
Technician A says that performing tests is usually done after gathering data. Technician B says that performing tests is usually done before developing a plan. Who is correct?
Technician A
It is virtually impossible to put a car back together so that no one can tell that you have worked on it.
False
If there is a common problem with a particular type of car, and there is a known “fix” for this problem, where would this information likely be found?
In a Technical Service Bulletin
According to the lesson, the best path to success when diagnosing an automobile is
to develop a repeatable procedure that you can follow on every car with every problem.
A technician is having a difficult time figuring out how to get the dash to come apart. What does this technician need?
Disassembly/assembly instructions
If a technician is unfamiliar with how a certain system works, the next logical step would be to
read the system description and operation.
When diagnosing a vehicle, which of the following steps should be performed first?
Verify the problem.
Which of the following would probably not be found under “specifications”?
Instructions for disassembling the brake caliper
