Chapter 12: Terminology

Question 1

Autocratic Decision Making

Group decisions are made by the leader alone based only on the information the leader possesses

Answer 1

Autocratic Decision Making

Question 2

Behavior by a person/group intended to prevent another person/group from achieving their goals

Answer 2

Conflict

Question 3

Adhering to group norms

Answer 3

Conformity

Question 4

Decision making based on 100% member agreement

Answer 4

Consensus

Question 5

A strategy by which decisions are made by the group member based on majority-rule voting

Answer 5

Democratic Decision Making

Question 6

Conflict Resolution Strategy

Conflict exists until one party attains their goal at the expense of the other

Answer 6

Dominating (forcing)

Question 7

Conflict Resolution Strategy

Conflict exists until one party attains their goal at the expense of the other

Answer 7

Compromise

Question 8

A groups shared belief that they can achieve organizational outcomes

Answer 8

Group Efficacy

Question 9

The tendency for groups to make decisions that are more extreme than those made by individuals

Answer 9

Group Polarization

Question 10

A syndrome characterized by a concurrence-seeking tendency that overrides the ability of a cohesive group to make critical decisions

Answer 10

Groupthink

Question 11

Rules that groups adopt governing appropriate and inappropriate behavior for members

Answer 11

Norms

Question 12

The process by which new employees learn group roles and norms and develop specific work skills and abilities

Answer 12

Organizational Socialization

Question 13

The tendency for persons to pay back those to whom they are indebted for assistance

Answer 13

Reciprocity Rule

Question 14

A sense of uncertainty over the requirements of a particular role

Answer 14

Role Ambiguity

Question 15

Conflict that results when the expectations associated with one role interfere with the expectations concerning another role

Answer 15

Role Conflict

Question 16

The process by which group members learn to perform various roles

Answer 16

Role Differentiation

Question 17

Beliefs concerning the responsibilities and requirements of a particular role

Answer 17

Role Expectations

Question 18

Patterns of behavior that are adapted based on expectations about the functions of a position

Answer 18

Roles

Question 19

Teams that have complete responsibility for whole tasks

Answer 19

Self-Managing Work Teams

Question 20

The phenomenon whereby individuals working in groups exert less effort than when working alone

Answer 20

Social Loafing

Question 21

A goal that two conflicting parties are willing to work to attain

Answer 21

Superordinate Goal

Question 22

The degree to which an individuals task performance depends on the efforts or skills of others

Answer 22

Task Interdependence

Question 23

Interdependent workers with complementary skills working toward a shared goal

Answer 23

Team

Question 24

Intragroup cohesiveness created by the existence of a common threat which is typically another group

Answer 24

We-They Feeling

Question 25

Conflict Resolution Strategy

Making a sacrifice to resolve conflict

Answer 25

Accommodation

Question 26

Avoiding a conflict situation

Answer 26

Avoidance

Question 27

A group process generating creative ideas through a noncritical & none judgmental process

Answer 27

Brainstorming

Question 28

The degree of attraction among group members

Answer 28

Cohesiveness

Question 29

Conflict resolution Strategy

Parties cooperate to reach a solution that satisfies both

Answer 29

Collaboration

Question 30

Group members are pitted against one another to achieve individual goals

Answer 30

Competition

Question 31

Two or more individuals engaged in social interaction to achieve goal

Answer 31

Group