Chapter 12: Terminology Flashcards
Vocabulary
Autocratic Decision Making
Group decisions are made by the leader alone based only on the information the leader possesses
Autocratic Decision Making
Behavior by a person/group intended to prevent another person/group from achieving their goals
Conflict
Adhering to group norms
Conformity
Decision making based on 100% member agreement
Consensus
A strategy by which decisions are made by the group member based on majority-rule voting
Democratic Decision Making
Conflict Resolution Strategy
Conflict exists until one party attains their goal at the expense of the other
Dominating (forcing)
Conflict Resolution Strategy
Conflict exists until one party attains their goal at the expense of the other
Compromise
A groups shared belief that they can achieve organizational outcomes
Group Efficacy
The tendency for groups to make decisions that are more extreme than those made by individuals
Group Polarization
A syndrome characterized by a concurrence-seeking tendency that overrides the ability of a cohesive group to make critical decisions
Groupthink
Rules that groups adopt governing appropriate and inappropriate behavior for members
Norms
The process by which new employees learn group roles and norms and develop specific work skills and abilities
Organizational Socialization
The tendency for persons to pay back those to whom they are indebted for assistance
Reciprocity Rule
A sense of uncertainty over the requirements of a particular role
Role Ambiguity
Conflict that results when the expectations associated with one role interfere with the expectations concerning another role
Role Conflict
The process by which group members learn to perform various roles
Role Differentiation
Beliefs concerning the responsibilities and requirements of a particular role
Role Expectations
Patterns of behavior that are adapted based on expectations about the functions of a position
Roles
Teams that have complete responsibility for whole tasks
Self-Managing Work Teams
The phenomenon whereby individuals working in groups exert less effort than when working alone
Social Loafing
A goal that two conflicting parties are willing to work to attain
Superordinate Goal
The degree to which an individuals task performance depends on the efforts or skills of others
Task Interdependence
Interdependent workers with complementary skills working toward a shared goal
Team
Intragroup cohesiveness created by the existence of a common threat which is typically another group
We-They Feeling
Conflict Resolution Strategy
Making a sacrifice to resolve conflict
Accommodation
Avoiding a conflict situation
Avoidance
A group process generating creative ideas through a noncritical & none judgmental process
Brainstorming
The degree of attraction among group members
Cohesiveness
Conflict resolution Strategy
Parties cooperate to reach a solution that satisfies both
Collaboration
Group members are pitted against one another to achieve individual goals
Competition
Two or more individuals engaged in social interaction to achieve goal
Group
