Chapter 12: Study Notes Flashcards
1
Q
What is a work role related to getting the job done e.g. leader, evaluator
A
Group Task Roles
2
Q
What is a work role dealing with the maintaining of personal relationships among members (e.g. encourager, compromiser)
A
Group Building and Maintenance Roles
3
Q
What is a work role involving satisfying personal rather than group goals (e.g. recognition seeker, aggressor)
A
Self-Centered Roles
4
Q
What are the three purposes of norms?
A
- Facilitate group production
- Increase prediction of group member behavior
- Provide a sense of identity to the group
page 312-313
5
Q
What are the three stages of Organizational Socialization?
A
1st Anticipatory Socialization
2nd Accommodation
3rd Role Management
page 314
6
Q
What are the five basic group processes?
A
- Conformity
- Group Efficacy
- Cohesiveness
- Cooperation & Competition
- Conflict
page 315
7
Q
What are the five factors that influence group cohesiveness?
A
- Group size
- Group status
- Stability of membership
- Group similarity
- Outside pressure or threats
