chapter 12 - Summary** Flashcards
What is human resource management?
the process of evaluating human resource needs
- finding people to fill those needs
- getting the best work for employees
- do this by providing the right incentives and job environment
- all with the goal of meeting organizational objectives
current challenges in HR management
- shortage of traind workers
- abundance of unskilled workers
- skilled workers in delciing industries are requiring new training
- changing emmplyees work attuides
- complex law and regulations
current opportunities in HR management
- changing demographics
- more women
-more minorities - immigrants
- older workers
What is the 5 steps in HR planning
- preparing an HR inventory of the organization’s employees
- preparing job analysis
- assessing future demand
- assessing future supply
- establishing a strategic plan
Methods companies use to recruit more employees.
External:
1) advertisements
2) public or private employment aganiceys
3)school placement offices
4) management consultants
5) professional organizations
6) referrals
7) walk-ins
8) social media
Internal:
1) hiring from within the firm
(ex., transfers & promotions)
2) employees who recommend others to hire
Why has recruitment become more challenging
- legal restrictions complicate hiring practices
- finding suitable employees can also be difficult If companies are considered unattractive workplaces
What is the 6-step selection process for hiring employees?
- obtaining complete application forms
- conducting initial and follow-up interviews
- giving employee tests
- conducting background investigations
- obtaining results from physical exams
- establishing a trial period of employment
employee training methods
Training programs may include:
1. orientation
2. on the job training
3. apprentice programs
4. off the job training
5. online training
6. vestibule training
7. job simulation
methods used to develop managerial skills
- On-the-job coaching
- understudy positions
- job rotations
- off the job courses and training
How does networking fit in thhis process/what is it?
networking is
- the process of esabishiing contacts with key managers within and outside the organizations to get additional development assistance
what is a performance appraisal
an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, training, or termination
6 steps of appraising employees’ performance
- establish performance standards
- communicate those standards
- evaluate performance
- discuss results
- take corrective action when needed
- Use the results for decisions about promotions, compensation, training or termination
What are examples of compensation systems?
- salay systems
- hourly wages
- piecework
- commission plans
- Profit-sharing plans
- stock options
objectives/What are employee compensation programs
Compensation:
is one of the main tools that companies use to attract and retain qualified employees
Compensation programs:
attract the right kinds of people the organization needs and in sufficient numbers
– they provide employees with an incentive to work perfectly and productively and a financial sense of security though fringe benefits
What are fringe benefits? and examples
Examples:
- sick leave
- vacation pay
- pension plans
- health plans
**Provide additional compensation to employees other than base wage
** Cafeteria style fringe benefits let employees choose the benefits they want, up to a certain dollar amount
what has led employees to look for schedule flexibility
- Workplace trends
- increasing cost of transportation
What scheduling plans can managers use to adapt worker needs?
- flextime
- Home-based work
- job sharing
How can employees move within their company?
- Move up –> promotion
- Move over –> reassignment
- Move out –> termination or retirement
effects of Legislation on HR Management (laws)
The Charter of Rights and Freedoms
–> guarantees quietly before the law for all Canadians
The Human Rights Act
–> seeks to provide equal employment opportunities without regard to race and culture, nationality or ethnic origin, reliiogon, age, sex, sexual orientation, marital status, family status, disability
What areas does the federal government legislate?
- national issue
- it has jurisdiction over certain types of business that are deemed to be of a national nature
ex. banking & Transportation
** Federal laws apply to 10% of all Canadian employees
Examples of employment laws
- pay equity
- employment equity
- laws that protect disabled
