Chapter 12: Problem Solving & Creativity Flashcards
Occurs when there is an obstacle between a present state and a goal and it is not immediately obvious how to get around the obstacle.
Problem
Is the process of changing a problem’s representation. According to the Gestalt psychologists, this is the key mechanism of problem solving.
Restructuring
The Gestalt psychologists introduced the idea that reorganization is associated with _____, which is a sudden realization of a problem’s solution.
Insight
People’s tendency to focus on a specific characteristic of the problem that keeps them from arriving at a solution.
Fixation
A type fixation that can work against solving a problem, focusing on familiar functions or uses of an object, is called _____ , which is an effect that occurs when the ideas a person has about an object’s function inhibit the person’s ability to use the object for a different function.
This is illustrated by Duncker’s “candle problem” (using the container as a mounting vessel) and Maier’s “two-string problem” (using the pliers as a weighted pendulum).
Functional fixedness
A preconceived notion about how to approach a problem based on a person’s experience or what has worked in the past.
Mental set
In Alan Newell and Herbert Simon’s information-processing approach to problem solving. Conditions at the beginning of a problem.
Initial state
In Alan Newell and Herbert Simon’s information-processing approach to problem solving. Solution to the problem.
Goal state
In Alan Newell and Herbert Simon’s information-processing approach to problem solving. The various conditions that exist along the pathways between the initial and goal states.
Intermediate state
In Alan Newell and Herbert Simon’s information-processing approach to problem solving. Permissible moves that can be made toward a problem’s solution. Are usually governed by rules.
Operators
In Alan Newell and Herbert Simon’s information-processing approach to problem solving. The initial state, goal state, and all the possible intermediate states for a particular problem.
Problem space
In Alan Newell and Herbert Simon’s information-processing approach to problem solving. A problem-solving strategy that seeks to reduce the difference between the initial and goal states. This is achieved by creating subgoals, intermediate states that are closer to the goal.
Means-end analysis
In Alan Newell and Herbert Simon’s information-processing approach to problem solving. In the means–end analysis approach to problem solving, intermediate states that move the process of solution closer to the goal. Occasionally, these may appear to increase the distance to the goal state, but in the long run can result in the shortest path to the goal.
Subgoals
Newell and Simon developed the technique of _____ to study participants’ thought process as they are solving a problem.
- Participants are asked to say out loud what they are thinking while solving a problem. They are instructed not to describe what they are doing, but to verbalize new thoughts as they occur. One goal of the protocol is to determine what information the person is attending to while solving a problem.
think-aloud protocols
_____ occurs when experience with a previously solved source problem or a source story is used to help solve a new target problem. Research involving Duncker’s radiation problem has shown that even when people are exposed to analogous source problems or stories, most people do not make the connection between the source problem or story and the target problem.
Analogical problem solving