Chapter 12 ■ Mobile Device Connectivity and Synchronization

Question 1

1. A friend asks you why she would ever disable cellular data networking. Which of the
   following
   is not a valid reason to disable cellular data networking?
   A. You have a limited amount of data in your monthly plan.
   B. You have access to a reliable Wi-Fi signal.
   C. You are about to download an update to your phone.
   D. Your phone calls are going out over your carrier’s cellular network.

Answer 1

D. Your phone calls are going out over your carrier’s cellular network.

Question 2

2. You need to pair two Bluetooth devices with each other. Which of the following is true
   regarding Bluetooth pairing?
   A. Bluetooth connections support wireless device control but not file transfers.
   B. Bluetooth is not yet a fully standardized protocol.
   C. Bluetooth connections do not reach as far as Wi-Fi connections.
   D. You must reboot the paired devices to complete the connection.

Answer 2

C. Bluetooth connections do not reach as far as Wi-Fi connections.

Question 3

3. A technician is configuring a mobile client to use email through an ISP. Which port number
   should he configure to use SMTP?
   A. 25
   B. 110
   C. 143
   D. 995

Answer 3

A. 25

Question 4

4. You need to configure email for a mobile client. His device has a setting referring to port 587. Which mail protocol is likely using this protocol?
   A. SMTP with SSL
   B. SMTP with TLS
   C. IMAP4 with SSL/TLS
   D. POP3 with SSL/TLS

Answer 4

B. SMTP with TLS

Question 5

5. You are enabling email on a mobile client. Which of the following is not a standard
   integrated commercial provider for email?
   A. iCloud
   B. Hotmail
   C. Yahoo Mail
   D. Exchange Online

Answer 5

B. Hotmail

Question 6

6. Which two communications technologies can you use to create a VPN connection?
   (Choose two.)
   A. Bluetooth
   B. Wi-Fi
   C. Cellular
   D. NFC

Answer 6

B. Wi-Fi
C. Cellular

Question 7

7. A mobile device is having intermittent communications issues. Which software component
   of a mobile phone is most likely responsible for these issues?
   A. Either iOS or Android OS
   B. SIM OS
   C. Baseband OS
   D. Wireless OS

Answer 7

C. Baseband OS

Question 8

8. In a mobile device, which of the following are examples of RTOSs? (Choose two.)
   A. SIM OS
   B. Baseband OS
   C. iOS
   D. Android

Answer 8

A. SIM OS
B. Baseband OS

Question 9

9. You need to configure a mobile client to send encrypted emails. Which standard is used to
   encrypt and decrypt email messages on mobile devices?
   A. SSL
   B. TLS
   C. IMAPS
   D. S/MIME

Answer 9

D. S/MIME

Question 10

10. You are pairing a Bluetooth headset to a mobile device. On the mobile device, after finding
    the device for pairing, what is the next step to take?
    A. Enable Bluetooth.
    B. Test connectivity.
    C. Enter the appropriate PIN code.
    D. Enable pairing.

Answer 10

C. Enter the appropriate PIN code.

Question 11

11. Which of the following are universally common items that are synced between a mobile
    device and a larger computer? (Choose all that apply.)
    A. Office documents
    B. Contacts
    C. Operating system files
    D. Email
    E. Configuration settings
    F. Apps

Answer 11

B. Contacts
D. Email
F. Apps

Question 12

12. Which of the following is not a requirement for installing iTunes on a Windows machine?
    A. A 1GHz processor or better
    B. 1 GB of RAM or higher
    C. 400 MB of available disk space
    D. Broadband Internet connection

Answer 12

B. 1 GB of RAM or higher

Question 13

13. Which of the following statements about configuring email access on a mobile device is
    true?
    A. Most Internet mail services offer an Exchange option.
    B. The TCP ports used for configuring access are usually standard port numbers.
    C. Most ports used for access are UDP ports.
    D. You must download third-party apps for connecting to email services.

Answer 13

B. The TCP ports used for configuring access are usually standard port numbers.

Question 14

14. Which of the following are disabled when airplane mode is switched on? (Choose all that
    apply.)
    A. Cellular
    B. Wi-Fi
    C. Bluetooth
    D. Settings app
    E. Lock screen

Answer 14

A. Cellular
B. Wi-Fi
C. Bluetooth

Question 15

15. You need to enable clients to synchronize their mobile devices to their laptops. Which of the
    following are common connection types to enable laptop synchronization? (Choose all that
    apply.)
    A. Cellular
    B. Bluetooth
    C. Wi-Fi
    D. USB
    E. Tethering

Answer 15

C. Wi-Fi
D. USB

Question 16

16. You connect two Bluetooth devices together that have been previously connected. What is
    the process called that each device uses to verify the other’s identity?
    A. S/MIME
    B. Synchronization
    C. SSO
    D. Pairing

Answer 16

C. SSO

Question 17

17. Which of the following most accurately describes what an IMEI is?
    A. The phone’s serial number
    B. The description of the user and mobile network
    C. The carrier code
    D. The code used for NFC pay applications

Answer 17

A. The phone’s serial number

Question 18

18. You are looking for configuration information for a smartphone. Which code identifies the
    specific mobile user and their network?
    A. IMEI
    B. IMSI
    C. ICCID
    D. SEID

Answer 18

B. IMSI

Question 19

19. A user needs to synchronize her mobile device to another platform. She wants to be able
    to access the synchronized data from any location with just her phone. What should she
    synchronize to?
    A. Automobile
    B. Email
    C. Desktop
    D. Cloud

Answer 19

D. Cloud

Question 20

20. A mobile user is having cellular connectivity problems when roaming but not when near his
    home. He is told by his carrier that he needs to update his settings. Which of the following
    settings does he most likely need to update?
    A. PRI
    B. PRL
    C. Baseband
    D. IMEI

Answer 20

B. PRL