Chapter 10 ■ Understanding Laptops Flashcards
1
Q
- A client has a laptop with which you are unfamiliar. You are asked to perform a memory
upgrade. How can you obtain the service manual for this laptop computer?
A. By pressing F1 while in Windows
B. By pressing F2 while the system is booting up
C. By reading the paper copy that comes with the laptop
D. By searching the manufacturer’s website
A
D. By searching the manufacturer’s website
2
Q
- Your manager tells you to replace the inverter on a broken laptop. Where will you find this
component?
A. Underneath the keyboard
B. In the display
C. Next to the heat sink and fan
D. Near the CPU
A
B. In the display
3
Q
- You need to replace an LCD on a defective laptop. Which of the following are components
of an LCD? (Choose all that apply.)
A. Inverter
B. Screen
C. Wi-Fi card
D. Backdrop
A
A. Inverter
B. Screen
4
Q
- A user complains that his mouse cursor randomly jumps to different places on the screen
when he types. Which device might you want to disable to prevent this from happening?
A. Touchpad
B. Mouse
C. Point stick
D. Trackball
A
A. Touchpad
5
Q
- One of the users on your network needs to travel, and she wants to work on the airplane.
Which laptop accessory will allow her to power her laptop from the airplane?
A. AC adapter
B. DC adapter
C. Battery converter
D. Airplane mode
A
B. DC adapter
6
Q
- You need to replace defective DDR4 memory in a laptop. How many pins will the replacement
memory module have?
A. 200
B. 204
C. 260
D. 288
A
C. 260
7
Q
- A user complains that his 2-in-1 laptop screen does not properly detect where he places his
finger on the screen. What should you do first to resolve the issue?
A. Replace the touch screen.
B. Replace the touchpad.
C. Recalibrate the touch screen.
D. Recalibrate the touchpad.
E. Degauss the touch screen.
F. Degauss the touchpad.
A
C. Recalibrate the touch screen.
8
Q
- You are sitting in a coffee shop and using the public wireless network. You suddenly notice
suspicious activity on your laptop. Which laptop feature should you use?
A. Wi-Fi function key
B. Cellular function key
C. Bluetooth function key
D. Laptop lock
A
A. Wi-Fi function key
9
Q
- There has recently been a string of hardware thefts in your office building. What should
you recommend that your users implement to help avoid this problem?
A. Enable GPS tracking.
B. Use a docking station.
C. Use a cable lock.
D. Use the screensaver lock.
A
C. Use a cable lock.
10
Q
- Which of the following describes the job of an inverter in a laptop?
A. It changes the screen orientation when the laptop is rotated.
B. It converts AC power into DC power for the display backlight.
C. It converts DC power into AC power for the display backlight.
D. It allows the laptop display to function in tablet mode.
A
C. It converts DC power into AC power for the display backlight.
11
Q
- Which of the following laptop features turns off all wireless communications?
A. Wireless function key
B. Cellular function key
C. Bluetooth function key
D. Airplane mode function key
A
D. Airplane mode function key
12
Q
- A user on your network wants to be able to draw images on a screen and have the laptop
capture them. What type of device needs to be installed on his laptop?
A. Inverter
B. Capturer
C. Digitizer
D. Touchpad
A
C. Digitizer
13
Q
- A user has requested a laptop memory upgrade. The technician attempts to put in new
memory, but the memory module is barely too wide for the slot. What is the most likely
scenario?
A. The technician is trying to install DDR4 into a motherboard with DDR3 slots.
B. The technician is trying to install DDR3 into a motherboard with DDR4 slots.
C. The technician is trying to install MicroDIMMs into SODIMM slots.
D. The technician is trying to install DIMMs into SODIMM slots.
A
A. The technician is trying to install DDR4 into a motherboard with DDR3 slots.
14
Q
- You have a user who needs to keep desktop devices such as keyboard, monitor, and mouse
permanently connected so that they can be used by an attached laptop. What type of device
do you recommend that they use?
A. Docking station
B. Keyboard, video, mouse (KVM) switch
C. Print server
D. USB hub
A
A. Docking station
15
Q
- The process by which the processor slows down to conserve power is officially called
.
A. Underclocking
B. Cooling
C. Disengaging
D. Throttling
A
D. Throttling