Chapter 10 ■ Understanding Laptops Flashcards

1
Q
  1. A client has a laptop with which you are unfamiliar. You are asked to perform a memory
    upgrade. How can you obtain the service manual for this laptop computer?
    A. By pressing F1 while in Windows
    B. By pressing F2 while the system is booting up
    C. By reading the paper copy that comes with the laptop
    D. By searching the manufacturer’s website
A

D. By searching the manufacturer’s website

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q
  1. Your manager tells you to replace the inverter on a broken laptop. Where will you find this
    component?
    A. Underneath the keyboard
    B. In the display
    C. Next to the heat sink and fan
    D. Near the CPU
A

B. In the display

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q
  1. You need to replace an LCD on a defective laptop. Which of the following are components
    of an LCD? (Choose all that apply.)
    A. Inverter
    B. Screen
    C. Wi-Fi card
    D. Backdrop
A

A. Inverter
B. Screen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
  1. A user complains that his mouse cursor randomly jumps to different places on the screen
    when he types. Which device might you want to disable to prevent this from happening?
    A. Touchpad
    B. Mouse
    C. Point stick
    D. Trackball
A

A. Touchpad

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q
  1. One of the users on your network needs to travel, and she wants to work on the airplane.
    Which laptop accessory will allow her to power her laptop from the airplane?
    A. AC adapter
    B. DC adapter
    C. Battery converter
    D. Airplane mode
A

B. DC adapter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
  1. You need to replace defective DDR4 memory in a laptop. How many pins will the replacement
    memory module have?
    A. 200
    B. 204
    C. 260
    D. 288
A

C. 260

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q
  1. A user complains that his 2-in-1 laptop screen does not properly detect where he places his
    finger on the screen. What should you do first to resolve the issue?
    A. Replace the touch screen.
    B. Replace the touchpad.
    C. Recalibrate the touch screen.
    D. Recalibrate the touchpad.
    E. Degauss the touch screen.
    F. Degauss the touchpad.
A

C. Recalibrate the touch screen.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q
  1. You are sitting in a coffee shop and using the public wireless network. You suddenly notice
    suspicious activity on your laptop. Which laptop feature should you use?
    A. Wi-Fi function key
    B. Cellular function key
    C. Bluetooth function key
    D. Laptop lock
A

A. Wi-Fi function key

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q
  1. There has recently been a string of hardware thefts in your office building. What should
    you recommend that your users implement to help avoid this problem?
    A. Enable GPS tracking.
    B. Use a docking station.
    C. Use a cable lock.
    D. Use the screensaver lock.
A

C. Use a cable lock.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q
  1. Which of the following describes the job of an inverter in a laptop?
    A. It changes the screen orientation when the laptop is rotated.
    B. It converts AC power into DC power for the display backlight.
    C. It converts DC power into AC power for the display backlight.
    D. It allows the laptop display to function in tablet mode.
A

C. It converts DC power into AC power for the display backlight.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q
  1. Which of the following laptop features turns off all wireless communications?
    A. Wireless function key
    B. Cellular function key
    C. Bluetooth function key
    D. Airplane mode function key
A

D. Airplane mode function key

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q
  1. A user on your network wants to be able to draw images on a screen and have the laptop
    capture them. What type of device needs to be installed on his laptop?
    A. Inverter
    B. Capturer
    C. Digitizer
    D. Touchpad
A

C. Digitizer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q
  1. A user has requested a laptop memory upgrade. The technician attempts to put in new
    memory, but the memory module is barely too wide for the slot. What is the most likely
    scenario?
    A. The technician is trying to install DDR4 into a motherboard with DDR3 slots.
    B. The technician is trying to install DDR3 into a motherboard with DDR4 slots.
    C. The technician is trying to install MicroDIMMs into SODIMM slots.
    D. The technician is trying to install DIMMs into SODIMM slots.
A

A. The technician is trying to install DDR4 into a motherboard with DDR3 slots.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q
  1. You have a user who needs to keep desktop devices such as keyboard, monitor, and mouse
    permanently connected so that they can be used by an attached laptop. What type of device
    do you recommend that they use?
    A. Docking station
    B. Keyboard, video, mouse (KVM) switch
    C. Print server
    D. USB hub
A

A. Docking station

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q
  1. The process by which the processor slows down to conserve power is officially called
    .
    A. Underclocking
    B. Cooling
    C. Disengaging
    D. Throttling
A

D. Throttling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q
  1. You need to replace a failed AC adapter for a client’s laptop. When replacing the adapter,
    which of the following purchases is acceptable to obtain the same or better results?
    A. An AC adapter with a higher voltage rating than the original
    B. An AC adapter with a higher wattage rating than the original
    C. A DC adapter with the same voltage rating as the original
    D. An AC adapter with a lower voltage and wattage rating than the original
A

B. An AC adapter with a higher wattage rating than the original

17
Q
  1. What should you do for a Li-ion battery that appears to charge fully but does not last as
    long as the battery’s meter indicates that it will last?
    A. Replace the battery.
    B. Exercise the battery.
    C. Calibrate the battery.
    D. Short the terminals to discharge the battery.
A

C. Calibrate the battery.

18
Q
  1. You are giving a seminar to new technicians on replacing laptop hard drives. A student asks
    how do laptop hard drives differ from desktop hard drives. What do you tell them?
    A. Laptop hard drives use completely different standards from those used by desktop hard
    drives for communication with the host.
    B. Laptop hard drives are solid-state, whereas desktop hard drives have spinning platters.
    C. Laptop hard drives require a separate power connection, whereas desktop hard drives
    are powered through the drive interface.
    D. The most common form factors for laptop hard drives is smaller than that of a desktop
    hard drive.
A

D. The most common form factors for laptop hard drives is smaller than that of a desktop
hard drive.

19
Q
  1. One of your network users has an older laptop with no Bluetooth support. He recently
    received a Bluetooth headset that he needs to use with his laptop. What is the quickest and
    cheapest way to make the headset compatible with his laptop?
    A. Buy a Wi-Fi–compatible headset
    B. Buy a USB Bluetooth adapter
    C. Buy a Mini PCIe Bluetooth adapter
    D. Replace the laptop
A

B. Buy a USB Bluetooth adapter

20
Q
  1. A user wants her laptop to have a full-sized optical drive and external hard drive. Which of
    the following accessories is most likely to have full-sized bays for these devices?
    A. Laptop base
    B. Port replicator
    C. Docking station
    D. Mini PCIe dock
A

C. Docking station