Chapter 12: Manage Marketing Channels, Logistics, and Supply Chain Flashcards

1
Q

Supply chain

A

A supply chain represents all organizations that supply a firm, the members of its channels of distribution, and its end-user consumers and business users.

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2
Q

Supply chain management

A

Supply chain management is the coordination of these value-adding flows among the entities that maximizes overall value delivered and profit realized.

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3
Q

Value network

A

Firm participates to procure, transform and enhance, and ultimately supply its offerings in final form within a market space

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4
Q

Functions of Channel Intermediaries

A
  • Physical distribution (or logistics) functions
  • Transaction and communications functions
  • Facilitating functions
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5
Q

Type of contractual VMS

A
  1. Franchise
  2. Independent retailers
  3. Wholesaler cooperative
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6
Q

Sources of power in channels

A
  1. Coercive power
  2. Reward power
  3. Expert power
  4. Referent power
  5. Legitimate power
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