chapter 12 - information system

Question 1

measures and provides financial information about an organization primarily for its decision makers, investors, and taxing authorities.

Answer 1

accounting

Question 2

accounting rules for preparing, presenting, reporting financial statements so that investors can have a standard set of reports regarding a business’ well being

Answer 2

gaap

Question 3

to insure accuracy and fair reporting of financial statements, laws like ___ were inacted to counter fraudulent reporting

Answer 3

Sarbanes-Oxley Act of 2002

Question 4

administers people.

Answer 4

hr dept

Question 5

Traditional roles of ___ involve recruiting and hiring new employees, evaluating and managing personnel, tracking personnel data, administering payroll and pensions, and sometimes providing advice to employees regarding work-related issues.

Answer 5

hr dept

Question 6

the promotion of a business’ products and is a core business functional behavior

Answer 6

marketing

Question 7

focus on customers and have core responsibilities like advertising and branding a business’ products and services

Answer 7

marketing dept

Question 8

the actual goods and services a business produces and how they relate to customer’s needs including warranties, guarantees

Answer 8

products

Question 9

refers to what a product costs, or at least what a business is willing to exchange for their products.

Answer 9

pricing

Question 10

the advertisement of a business’ products and services

Answer 10

promotion

Question 11

is how a product or service is delivered to a customer. How, where, and to who a product is delivered

Answer 11

placement

Question 12

take a creative and systematic approach to evolve a business’ original idea and devise new ones

Answer 12

research & developments

Question 13

need to have a broad grasp of the business they serve and its industry as well. Implementing new ideas can mean hiring new people which means collaborating with the human resources and marketing departments.

Answer 13

research & developments

Question 14

tangible products like cars and machinery

Answer 14

goods

Question 15

intangible products

Answer 15

services

Question 16

make these goods and services to be sold commercially, focusing their efforts on which goods and services to produce, how to produce them, and what it’s going to cost to produce them.

Answer 16

production

Question 17

focus their attention on the most efficient and cost-effective way to produce goods and services to maximize profits.

Answer 17

production

Question 18

two or more people, or two or more departments working towards a common business goal.

Answer 18

business collaboration

Question 19

facilitated by the exchange of data and information

Answer 19

collaboration

Question 20

has to be leveraged efficiently when sharing data and information to encourage collaboration

Answer 20

information technology

Question 21

Data and information exchange software and techniques

Answer 21

electronic computing tools

Question 22

collaborative software and techniques

Answer 22

management tools

Question 23

One of the oldest of these business tools

Answer 23

internet discussion board

Question 24

A discussion board, sometimes called a ___, allows a virtual community of interested users to post electronic messages to a web page.

Answer 24

forum

Question 25

The first post to a discussion board is called a

Answer 25

thread

Question 26

another way to collaborate by exchanging data and information

Answer 26

instant messaging and online chat

Question 27

similar to email except that it is real-time computer communication

Answer 27

instant messaging

Question 28

allow businesses to collaborate through a network by allowing two or more locations to interact via video and exchange data during the conference often called a webinar

Answer 28

video and data conferencing

Question 29

typically allow for collaboration and participation between an audience and a presenter.

Answer 29

webinar

Question 30

provides a business a collaborative road map for organizing and managing resources to schedule a project from start to finish.

Answer 30

project management software

Question 31

collaborative systems that organize, create, and distribute a business’ collective knowledge.

Answer 31

kowledge management systems

Question 32

A common example of a knowledge management system within a business starts with distributing ideas, called

Answer 32

knowledge transfer

Question 33

One of the newer online collaboration systems is called ___ For instance, two or more users can access the same spreadsheet, word processor, or presentation software and share its data and information.

Answer 33

online application software