chapter 12 - information system Flashcards
measures and provides financial information about an organization primarily for its decision makers, investors, and taxing authorities.
accounting
accounting rules for preparing, presenting, reporting financial statements so that investors can have a standard set of reports regarding a business’ well being
gaap
to insure accuracy and fair reporting of financial statements, laws like ___ were inacted to counter fraudulent reporting
Sarbanes-Oxley Act of 2002
administers people.
hr dept
Traditional roles of ___ involve recruiting and hiring new employees, evaluating and managing personnel, tracking personnel data, administering payroll and pensions, and sometimes providing advice to employees regarding work-related issues.
hr dept
the promotion of a business’ products and is a core business functional behavior
marketing
focus on customers and have core responsibilities like advertising and branding a business’ products and services
marketing dept
the actual goods and services a business produces and how they relate to customer’s needs including warranties, guarantees
products
refers to what a product costs, or at least what a business is willing to exchange for their products.
pricing
the advertisement of a business’ products and services
promotion
is how a product or service is delivered to a customer. How, where, and to who a product is delivered
placement
take a creative and systematic approach to evolve a business’ original idea and devise new ones
research & developments
need to have a broad grasp of the business they serve and its industry as well. Implementing new ideas can mean hiring new people which means collaborating with the human resources and marketing departments.
research & developments
tangible products like cars and machinery
goods
intangible products
services
make these goods and services to be sold commercially, focusing their efforts on which goods and services to produce, how to produce them, and what it’s going to cost to produce them.
production
focus their attention on the most efficient and cost-effective way to produce goods and services to maximize profits.
production
two or more people, or two or more departments working towards a common business goal.
business collaboration
facilitated by the exchange of data and information
collaboration
has to be leveraged efficiently when sharing data and information to encourage collaboration
information technology
Data and information exchange software and techniques
electronic computing tools
collaborative software and techniques
management tools
One of the oldest of these business tools
internet discussion board
A discussion board, sometimes called a ___, allows a virtual community of interested users to post electronic messages to a web page.
forum
The first post to a discussion board is called a
thread
another way to collaborate by exchanging data and information
instant messaging and online chat
similar to email except that it is real-time computer communication
instant messaging
allow businesses to collaborate through a network by allowing two or more locations to interact via video and exchange data during the conference often called a webinar
video and data conferencing
typically allow for collaboration and participation between an audience and a presenter.
webinar
provides a business a collaborative road map for organizing and managing resources to schedule a project from start to finish.
project management software
collaborative systems that organize, create, and distribute a business’ collective knowledge.
kowledge management systems
A common example of a knowledge management system within a business starts with distributing ideas, called
knowledge transfer
One of the newer online collaboration systems is called ___
For instance, two or more users can access the same spreadsheet, word processor, or presentation software and share its data and information.
online application software
