Chapter 12 - Human Resouce Management Flashcards
An organization that represents workers and seeks to protect their interests through collective bargaining
Labor union
Work practices that lead to both high individual and high organizational performance
High-performance work practices
Organizational programs that enhance the status of members of protected groups
Affirmative action
Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel
Work councils
Employees who sit on a company’s board of directors and represent the interests of the firm’s employees
Board representatives
Ensuring that the organization has the right number and kinds of capable people in the right places and at the right times
Human resources planning
A written statement that describes a job
Job description
A written statement of the minimum qualifications that a person must possess to perform a given job successfully
Job specification
Locating, identifying, and attracting capable applicants
Recruitment
Reducing an organization’s workforce
Decruiment
Screening job applicants candidates are hired
Selection
A preview of a job that provides both positive and negative information about the job and the comany
Realistic job preview (RJP)
Introducing a new employee to his or her job and the organization
Orientation
Establishes performance standards that are used to evaluate employee performance
Performance management system
A pay system that rewards employees for the job skills they can demonstrate
Skill-based pay
