Chapter 11 Staffing

Question 0

Design a new employee orientation program.

Answer 0

All of the time and energy devoted to finding the best available candidate can go down the drain if the newcomer is not made a full member of the team.
<Follow up at the end of the first day or shift to see whether the new employee has questions to be answered or whether any adjustments need to be made.

Question 1

Explain four tips to follow when preparing to conduct an interview.

Answer 1

Tip 1: Federal and state civil rights laws must be upheld in hiring decisions. Sex, race, national origin, age and religion have nothing to do with how an individual will perform and cannot play a part in the selection process.
Tip 2: The practice of first come, first hired should be avoided. You cannot find the best applicant without taking the time to discover what the market has to offer.
Tip 3: Screening written applications and interviewing should be done studiously. The more one rushes the process, the more subjective one becomes and the more mistakes are made.
Tip 4: As an interview approaches, review the competencies you seek in an applicant. (a competency is a skill that can be observed or measured)

Question 2

Describe at least five good interview questions.

Answer 2

Why do you want to work here?
What are your skill levels?
What can you contribute?
Why should we hire you?
Why did you leave your last job?

Question 3

Explain the six rules to follow when rotating your staff.

Answer 3

1. Discuss proposed changes ahead of time with all parties involved.
2. Avoid forcing new assignments, especially if the individual is insecure about having the ability to perform in the proposed role.
3. If necessary, provide additional training.
4. Give all staff members a fair chance.
5. Avoid changes unless they are beneficial to both employees and the department as a whole.
6. Compliment those who make adjustments gracefully.