Chapter 10 The Problem Employee Flashcards
0
Q
Describe corrective and non-corrective interviews.
A
Corrective
- verify violation and warn the employee.
- the meeting of a second warning
- third violation and notice of termination
Non corrective
- verify violation and warn employee
- second warning
1
Q
Describe four steps to take when facing disagreement or conflict.
A
Step 1: Don’t put the other person down.
Step 2: Search for common ground.
Step 3: Do not expect behavioral changes.
nStep 4: Compromise is not throwing in the towel.
2
Q
Describe typical forms of sexual harassment.
A
- inappropriate comments
- inappropriate touching
- making someone do something against there will
6
Q
Explain five things to do when sexual harassment occurs.
A
Don’t put the other person down.
Search for common ground.
Do not expect behavioral changes.
Compromise is not throwing in the towel.
