chapter 11 sb Flashcards
By using the physical distribution concept, firms focus on offering targeted levels of _______ while diminishing costs.
targeted levels of “Service”
Dell computers needs parts to be delivered when scheduled in the manufacturing process of their laptop computers. Parts that are late affect Dell’s ability to deliver the laptops to customers as promised. In regards to this issue, Dell is primarily concerned with the __________ that its suppliers have to offer.
Dell is primarily concerned with the customer service level that its suppliers have to offer.
Zento, located in Wisconsin, airfreights fresh produce from Mexico. While air freight charges are high, the rate of spoilage and waste is low. This is an example of a company using what approach?
That is an example of a company using the total cost approach.
What are the characteristics of meal prep kits provided by meal delivery services, such as Blue Apron and HelloFresh?
They include the ingredients in proportioned packages, they must generally be ordered a few days in advance, and they provide a recipe for the meal.
what approach involves evaluating each possible physical distribution system and identifying all of the costs of each alternative?
the total cost approach
True or False: Physical distribution options should not vary endlessly in a marketing mix and in a channel system because there is one optimal solution.
False; Recall that there is no right sharing arrangement. Physical distribution can be varied endlessly in a marketing mix and in a channel system.
When firms utilize a just-in-time system, the supplier must have high ________ in all physical distribution activities.
the supplier must have high Quality Control
Electronic Data interchange is designed to ________.
its designed to facilitate the sharing of information along an entire supply chain, not within a single firm.
