Chapter 11 - International HRM - TM Flashcards

HR Challenges in international HRM International business strategies and the HR approaches Concepts of HCNs etc. and why they are needed Recruitment, training, post assignment activities and career* development, performance management in SIHRM* Various strategies (or stages of growth) of an organization operating internationally and the best HR strategies to use

1
Q

List 5 Key Challenges to Strategic International HRM

A
Workforce diversity
Employment legislation
The role of the HR function
Flexibility
Security
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2
Q

Do Workforce Diversity Issues face organizations operating in Canada?

A

Yes re: # of older workers, gender issues, EEs with different abilities, ethnic / cultural differences

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3
Q

Why are employment laws in Canada a bit more complex?

A

b/c there are generally provincial and federal laws

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4
Q

The ability to respond to various demands from a dynamic and competitive environment is known as

A

Flexibility

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5
Q

What are some SECURITY procedures and policies that should be take in SIHRM? (6)

A
  • Risk Assessments
  • Precautionary Measures
  • Safety Procedures
  • Contingency Plans for EEs and their families
  • Establishing relationships w/ CND Gov’t reps (embassies, consulates, chambers of commerce, etc.)
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6
Q

SIHRM Planning involves [BLANK] global competence supply and [Blank] global competence needs

A

SIHRM Planning involves PROJECTING global competence supply and FORECASTING global competence needs

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7
Q

Fit is

A

how well the NEEDS, DEMANDS, GOALS, OBJECTIVES and STRUCTURES fit with the needs, demands, goals, structures etc. of another component

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8
Q

Wha focusses on the organization- the overall corporate international strategies, the type of product or service, and the organizational structure and culture?

A

INTERNAL FIT

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9
Q

What focusses on local environment - local legal, political, economic, and cultural factors?

A

EXTERNAL FIT

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10
Q

What are the 4 Stages of Growth as Multinational Corporations evolve?

A
  1. Domestic Strategy
  2. Multi-domestic Strategy
  3. Multinational Strategy
  4. Global Strategy
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11
Q

Which Strategy of the 4 Stages of Growth as a multinational corporation is this?:
Exports good abroad in order to seek new markets
Main focus is on domestic markets, e.g. in Canada only
Does not alter products to suit foreign market
No subsidiary on foreign country – initial step of operating internationally

A

DOMESTIC STRATEGY (HR strategy normally used: Very little demand on HR operate any differently from domestic market)

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12
Q

Which Strategy of the 4 Stages of Growth as a multinational corporation is this?:
Concentrates on the development of foreign markets by selling to foreign nationals
Many ways to do business
Cultural sensitivity is important
Culturally appropriate products

A

MULTI-DOMESTIC Strategy (HR Strategy normally used = Adaptive IHRM approach
Adopt local practices in host country subsidiaries
Local executive/manager hired to take care of local subsidiaries)

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13
Q

Which Strategy of the 4 Stages of Growth as a multinational corporation is this?:
Many MNCs in one market forcing organization to standardize products and services around the world for efficiency
Price sensitive perspective with less focus on cultural differences

A
MULTINATIONAL STRATEGY ( HR Strategy - Exportive IHRM approach: 
Transferring home HRM systems to foreign subsidiaries without modifying or adapting to the local environment)
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14
Q

Which Strategy of the 4 Stages of Growth as a multinational corporation is this?:

Aims to introduce culturally sensitive products in chosen countries with the least amount of cost
Reallocates resources and material globally to be able to produce and the lowest cost
Geocentric perspective – measured from the head office’s view

A

GLOBAL Strategy
(HR Strategy normally used - Integrative IHRM approach:
Combining home HR practices with local practices)

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15
Q

what are the 5 types of international assignments?

A
Frequent Flyers
International Commuters
Short-term Assignments (< 1 year)
Expatriate Assignment
Permanent Transfer
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16
Q

What 3 main things should HR consider before an international assignment?

A

COST (vs strategic requirement)
TIME (duration of EE in HC)
LOCATION (supply of human capital)

17
Q

Individuals from the subsidiary country who know the cultural environment of the subsidiary country well are known as

A

HOME-COUNTRY NATIONALS (HCNs)

18
Q

Individuals from headquarters who are highly familiar with the firm’s products and services, as well as with its corporate culture are known as

A

PARENT-COUNTRY NATIONALS (PCNs)

19
Q

Individuals from a third country who have extensive international experience and know the corporate culture from previous working experience with corporate branches in the third country are known as

A

THIRD-COUNTRY NATIONALS (TCNs)

20
Q

Any individual who gives up residence in his/her home country to take up residence in a foreign country either temporarily or permanently is known as an

A

EXPATRIATE

21
Q

What are the 5 factors Considered in the 5-factor personality model? OCEAN

A
Openness
Conscientiousness 
Extraversion 
Agreeableness
Neuroticism / ("Emotional Stability")
22
Q

Why do we use the 5-factor personality model?

A

to ensure we are sending the correct people

23
Q

What other competencies are considered when choosing an indiv. for an international assignment? (4)

A

1 Trainability
2 Self-maintenance Competencies
3 Relationship competencies
4 Perceptual competencies

24
Q

What is meant by “Perceptual Competencies”?

A

Essentially cultural understanding: Capacity to understand why people from other countries behave the way they do

25
Q

What is meant by “Self Maintenance Competencies”?

A

Capacity and ability to substitute sources of reinforcement and deal with alienation and isolation

26
Q

What is meant by “Relationship Competencies” ?

A

Capabilities to develop and maintain relationships with host country nationals

27
Q

Feelings of anxiety, uncertainty and disorientation upon reintegration into one’s home country and culture is known as

A

Reverse Culture Shock

28
Q

It is important that Performance criteria be developed [BLANK] the international assignment

A

It is important that Performance criteria be developed BEFORE the international assignment

29
Q

List some examples of typical international compensation for expats and their families

A
Goods and services
Housing
Income taxes
Reserve 
Shipment and storage