Chapter 11- Human Resource Management

Question 0

Affirmative action

Answer 0

Increasing opportunities for minorities and women

Question 1

Human resource management (HRM)

Answer 1

The process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Question 2

Reverse discrimination

Answer 2

Discrimination against dominant group or majority group

Question 3

Job analysis

Answer 3

Study of what employees do who hold various job titles

Question 4

Job description

Answer 4

Objectives of job, type of work, duties and responsibilities, etc.

Question 5

Job specifications

Answer 5

Summary of minimum qualifications required of workers to do a particular job

Question 6

Recruitment

Answer 6

Set of activities used to obtain a sufficient number of the right employees at the right time

Question 7

Selection

Answer 7

Deciding who should be hired To serve best interest of individual and organization

Question 8

Contingent workers

Answer 8

Part-time workers, temp workers, seasonal workers, independent contractors, interns, and co-op students

Question 9

Training and development

Answer 9

Increasing production by improving employees ability to perform

Training: short-term
Development: long-term

Question 10

Orientation

Answer 10

Introduces new employment to work and it’s environment

Question 11

On-the-job training

Answer 11

Let’s employee learn by doing work or watching other do the work and then imitating them

Question 12

Apprentice programs

Answer 12

Learner works alongside experienced employee

Question 13

Off-the-job training

Answer 13

Internal or external training programs away from workplace

Question 14

Online training

Answer 14

Classes via internet

Question 15

Vestibule training

Answer 15

Training done in schools

Question 16

Job simulation

Answer 16

Duplicates job conditions and tasks so trainees can learn skills before coming to workplace

Question 17

Management development

Answer 17

Training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time

Question 18

Networking

Answer 18

Establishing and maintaining contacts with key managers in and outside organization and using contacts to weave strong relationships that serve as informal development systems

Question 19

Mentor

Answer 19

An experienced employee who supervises and coaches a lower level employee

Question 20

Performance appraisal

Answer 20

An evaluation that measures employee performance against established standards

Question 21

Fringe benefits

Answer 21

Sick-leave pay, vacation pay, pension plans, and health plans that represent additional compensation beyond wages

Question 22

Cafeteria-style fringe benefits

Answer 22

Plan that allows employee to pick which benefits they want up to a certain dollar amount

Question 23

Flextime plan

Answer 23

Gives employees some freedom to choose when to work, as long as they complete required number or hours or complete their assigned tasks

Question 24

Core time

Answer 24

In flextime plan, period when all employees are expected to be at their job stations

Question 25

Compressed workweek

Answer 25

Full number of hours per week in fewer days

Question 26

Job sharing

Answer 26

Two part-time employees share one full-time job