Chapter 11 Flashcards

1
Q

What is an international organization?

A

Firm using existing capabilities to expand into foreign markets

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2
Q

What is a multinational corporation?

A

Subsidiaries operating as fully autonomous units in different countries.

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3
Q

What is a global corporation?

A

Many subsidiaries but control stays in home office, view the world market as a unified whole.

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4
Q

What is a transnational corporation?

A

Specialized facilities positioned around the world, autonomy to different country operations but brings all separate activities together as an integrated whole.

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5
Q

What are the 3 factors that need to be considered in international HRM and explain them.

A
  • economic: trade agreements affect jobs around the world
  • political-legal: poorly protected property rights give less incentives to invest and locate factories
  • Cultural environment: communication, religion, values, education and social structure
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6
Q

To what a company’s good reputation is positively related?

A

measurable outcomes such as:

  • innovation
  • social responsibility
  • financial soundness
  • global competitiveness
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7
Q

What countries are part of what is called BRICS, countries considered to have the fast-growing economies?

A
  • Brazil
  • Russia
  • India
  • China
  • South Africa
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8
Q

What are the differences between Canadian and International HRM?

A
  • more emphasis on relocation, orientation and translation services
  • decisions on currency for compensation
  • security measures (terrorists, natural disasters…)
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9
Q

What are the three sources of employees to staff international operations?

A
  • Expatriates (home-country nationals)
  • Host-Country nationals
  • third-country nationals
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10
Q

What is usually used as a staffing source for multinational operations?

A

A mix of all 3 sources

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11
Q

What is the main disadvantage of sending Expatriates for an organization?

A

it is very costly

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12
Q

What is called a short-term assignment?

A

assignment of 6 to 12 months

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13
Q

What are the main advantages of hiring host-country nationals?

A
  • less costly
  • sometimes required by local government to create jobs
  • customers like to encourage businesses that helps local economy (local vs foreign)
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14
Q

What are the advantages of hiring third-country nationals?

A
  • often multilingual
  • less costly
  • able to cope culturally with foreign environment
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15
Q

What restriction all countries have regarding the employment of foreigners?

A

need of work permit or visa

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16
Q

What are guest workers?

A

foreign workers who come to perform needed labour

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17
Q

To attract and retain global talent, organizations need to focus on:

A
  • Brand: reputation
  • compensation: competitive reward Program
  • development of skills
  • Culture: understand environment and offer support
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18
Q

What are the two major source of trained labour in international HRM?

A
  • apprenticeships

- transnational teams

19
Q

What are transnational teams?

A

group composed of members of multiple nationalities working on projects over multiple countries.

20
Q

What is the fundamental task when forming a transnational team?

A

assemble the right group of people who can work effectively.

21
Q

on what basis does other countries usually tend to hire?

A
  • family ties, social status and common origins
22
Q

What is the main factor we need to look at when selecting candidates for expatriation?

A

the person’s tolerance of culture differences

23
Q

What are the steps to select expatriate managers?

A

1- self-selection
2- create candidate pool
3- assess core skills relative to assignment
4- assess augmented skills and attributes

24
Q

What are the technical competences locked at in the expatriate selection criteria?

A
  • country experience
  • language skills
  • family flexibility
  • professional experience
  • international experience
  • interpersonal skills
25
What is the primary reason for an assignment failure?
the person's family
26
What is the main content of training programs for employees working internationally?
- knowledge on country and culture of where they are going - language training - history, values, and dynamics of own organization
27
What can be done by employers to provide help to the expatriate's family?
- provide help finding jobs for the spouse | - provide career- and life-planning counselling
28
What is the process of repatriation used for?
To facilitate the process of the employees return, help the employees make the transition back home
29
What is the key to make repatriation successful?
communication: information for the employee to know what to expect on the return
30
Why is compensation one of the most complex areas of international HRM?
Because different countries have different values and normes regarding compensation
31
When a company starts operating in a foreign country, it usually sets the wages ...
at or slightly higher than the local companies' wages.
32
How is the compensation of host-country managers set?
In a salary gap between the Local salary level and the one of the expatriates.
33
What compensation system is usually used for short-term assignments?
per diem (per-day) compensation
34
What are the 2 basic types of compensation systems used for long-term assignments?
- home-based pay: currency of home country | - Host based pay: equivalent of home country but in host country currency
35
What is one serous issue related to expatriate compensation?
Medical care
36
Who is involved in the performance management system for expatriates?
360 review of home-country manager and host-country manager
37
What are the two sources of bias in the host-country manager's performance review?
- local culture influences perception | - local manager does not have enough perspective on entire organization to measure contribution
38
what are the most important criteria used to assess expatriates' performance?
goals and responsibilities related to the job assignment.
39
Why is tit important to provide feedback to expatriates?
- maintain relationship between employee and supervisor - help identify objectives - be involved in their lives to limit issues - regular meetings - hold employee accountable for outcomes
40
What is the role of unions in international HRM?
it varies from one country to another and depends on many factors
41
What political-legal factor affects the influence of unions in international HRM
the government's involvement
42
What does the ETUC, an international labour organization defends?
fundamental social values such as equality
43
What is codetermination?
the representation of labour on the board of directors of a company