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MS Exam 4 > Chapter 11 > Flashcards

Chapter 11 Flashcards

1
Q
  1. A decision can be said to have improved if it can be made more quickly.
A

True

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2
Q
  1. In high-velocity automated decision making, humans are eliminated from the decision chain.
A

True

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3
Q
  1. DSS primarily address structured problems.
A

False

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4
Q
  1. Business intelligence and analytics are products defined by software vendors.
A

True

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5
Q
  1. What-if analysis works forward from known or assumed conditions.
A

True

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6
Q
  1. Executive support systems focus on using parameterized reports and data mining to analyze large pools of data in major corporate systems
A

False

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7
Q
  1. GDSS are designed to display data in the form of digitized maps
A

False

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8
Q
  1. Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS
A

False

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9
Q
  1. Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization
A

True

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10
Q
  1. Case-based reasoning describes a particular phenomenon or process linguistically and then represents that description in a small number of flexible rules
A

False

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11
Q
  1. CBR is used in diagnostic systems in medicine
A

True

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12
Q
  1. Fuzzy logic is used to express relationships very generally
A

True

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13
Q
  1. Unlike genetic algorithms, neural networks are not suited to finding patterns and relationships in massive amounts of data
A

False

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14
Q
  1. Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them
A

False

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15
Q
  1. Genetic algorithms are used for generating solutions to problems that are too large and complex for human beings to analyze on their own
A

True

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16
Q
  1. Shopping bots are a form of intelligent agent
A

True

17
Q
  1. Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents
A

True

18
Q
  1. Enterprise-wide knowledge management systems deal with structured and semi structured knowledge, while other systems are used for unstructured knowledge
A

False

19
Q
  1. Structured knowledge includes just that information that exists in formal documents and rules
A

True

20
Q
  1. Knowledge network systems seek to turn unstructured knowledge of some employees into explicit knowledge that can be stored or accessed by other individuals
A

True

21
Q
  1. Neural network applications in medicine, science, and business address problems in all of the following except:

A) pattern classification
B) prediction
C) control and optimization
D) generalization

A

D) generalization

22
Q
  1. Which of the following is a key problem in managing knowledge?

A) classifying knowledge
B) storing knowledge
C) distributing knowledge
D) locating knowledge

A

A) classifying knowledge

23
Q
  1. According to your reading of the text, Proctor & Gamble’s use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the four generic business strategies?

A) low-cost leadership
B) product differentiation
C) focus on market niche
D) strengthen customer and supplier intimacy

A

A) low-cost leadership

24
Q
  1. Why does improving a small, routine decision have business value for a company?

A) a small decision may have a great economic impact on the company
B) even a routine decision may have a “ripple” effect through a corporation
C) a small decision has business value when added with all the other small decisions made in the company
D) small, routine decisions typically do not have any business value for a company

A

C) a small decision has business value when added with all the other small decisions made in the company

25
Q
  1. Where there is no well-understood or agreed-on procedure for making a decision, it is said to be:

A) undocumented
B) unstructured
C) documented
D) semistructured

A

B) unstructured

26
Q
  1. The type of decision that can be made by following a definite procedure is called a(n) _________ decision.

A) structured
B) unstructured
C) semistructured
D) procedural

A

A) structured

27
Q
  1. Which types of decision are more prevalent at lower organizational levels?

A) procedural decisions
B) unstructured decisions
C) structured decisions
D) semistructured decisions

A

C) structured decisions

28
Q
  1. ________ decisions are most common at higher levels of management

A) semistructured
B) unstructured
C) structured
D) undocumented

A

B) unstructured

29
Q
  1. Operational management typically makes which type of decisions?

A) semistructured
B) documented
C) structured
D) procedural

A

C) structured

30
Q
  1. Deciding whether to introduce a new product line is an example of a(n):

A) unstructured decision
B) semistructured decision
C) procedural decision
D) nonprocedural decision

A

A) unstructured decision

MS Exam 4 (3 decks)

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