Chapter 11 Flashcards

1
Q
  1. Shock Effect
A

Occurs when increased costs and protection shock management into more formal management practices.

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2
Q
  1. Collective Voice
A

The ability of a group of workers or a union to express concerns as an alternative to an individual worker resigning out of frustration.

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3
Q
  1. Recruitment
A

Techniques designed to make potential employees aware of job openings

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4
Q
  1. Probationary Period
A

A short period of time after an employee is hired in which he or she is not fully protected by a union.

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5
Q
  1. Bumping Rights
A

A provision in a collective agreement that permits a senior employee who has been laid off to bump a junior employee out of their job.

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6
Q
  1. Recall Right
A

A provision in the collective agreement that entitles laid-off employees to be given priority for rehiring

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7
Q
  1. Job Evaluation
A

A process whereby the firm determines the value of a job.

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8
Q
  1. Job analysis
A

A process whereby the key competencies for a job are identified.

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9
Q
  1. Monopoly Effect
A

The union’s ability to raise wages above non-union rates.

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10
Q
  1. Total Compensation Mix
A

The total base pay, performance pay, and indirect pay that an employee receives.

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11
Q
  1. Base pay
A

The part of pay that is solely based on time worked

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12
Q
  1. Performance Pay
A

The part of pay that is based on output or performance.

*Compensation is always much better in a unionized environment.

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13
Q
  1. Indirect pay (or benefits
A

Anything that an employer pays for, to the benefit of the employee, that is not part of base or performance pay.

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14
Q
  1. Spillover Effect
A

A belief that increases in union wages result in decreases in non-union wages.

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15
Q
  1. Threat Effect
A

A belief that non-union employees increase wages to avoid unionization

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16
Q
  1. Wage Differential
A

The difference in wages earned by two groups of workers.

17
Q
  1. Gain Sharing (Not in union environment
A

A group performance pay that is based on firm productivity gains.

18
Q
  1. Profit Sharing (Can be in union environment): A group performance pay that is based on firm profits.
A

A group performance pay that is based on firm profits.

19
Q
  1. Employee Assistance Program (EAP):
A

A counselling service available to employees.

20
Q
  1. Defined Benefit
A

A type of pension plan that guarantees a specific payout

21
Q
  1. Meta-analysis
A

A statistical technique that looks for trends across many studies

22
Q
  1. Job Satisfaction
A

An Employee’s assessment of his or her job experience

23
Q
  1. Intention to Quit
A

A survey measure assessing the likelihood that an employee will quit