Chapter 11 Flashcards

1
Q

Organizational Change

A

The adoption of a new idea or behavior by an organization

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2
Q

Disruptive Innovation

A

when small changes in products or services that start small but end up replacing existing products or services for producers and consumers.

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3
Q

Reverse Innovation

A

Rather than innovating in affluent countries and transferring products to emerging markets, companies such as Lenovo or GE, are creating innovative, low-cost products for emerging markets and quickly inexpensively repackaging them for sale in developed countries.

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4
Q

Ambidextrous Approach

A

Being able to both create and implement ideas within an organization used for the systematic implementation of innovations.

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5
Q

Creative Departments

A

Gives employees freedom and flexibility to propose new ideas and work on innovative projects.

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6
Q

Product Change

A

When the organization’s product or service outputs change.

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7
Q

Technology Change

A

Changes the organization’s production process and how it works. These are designed to make production more efficient.

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8
Q

Exploration

A
  • Creativity
  • Bottom-Up Approach
  • Internal Contests
  • Idea Incubators
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9
Q

Cooperation

A
  • Horizontal Coordination Mechanisms
  • Customers, partners
  • Open innovation
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10
Q

Innovation Roles

A
  • Idea Champions
  • New venture teams
  • Skunkworks
  • New venture fund
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11
Q

Exploration, Cooperation, and Innovation Roles

A

New Products, services, and technologies

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12
Q

Creativity

A

The generation of novel ideas that might meet perceived needs or respond to opportunities for the organization.

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13
Q

Bottom-Up Approach

A

Encouraging the flow of ideas from lower levels and making sure they get heard and acted upon by top executives.

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14
Q

White Hat

A

Neutral and concerned with just the objective facts, figures, and information pertaining to a problem.

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15
Q

Red Hat

A

Emotional response to a subject based on feelings, intuitions, instincts, and hunches.

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16
Q

Green Hat

A

Generates new ideas, possibilities, alternatives, and unique solutions for better problem solving.

17
Q

Black Hat

A

Negative, pessimistic, and critical. Focuses on why a suggestion will not work, pointing out flaws and false assumptions in an idea.

18
Q

Yellow Hat

A

Opposite of the black hat by focusing on the optimistic side of things, and the values or benefits of an idea. Focusing on what WILL work.

19
Q

Blue Hat

A

Concerned with group facilitation, this hat is usually worn by a group leader, but anyone can also wear it from time to time.

20
Q

Idea Incubator

A

Mechanism that provides a safe harbor where ideas from employees throughout the company can be developed without interference rom company bureaucracy or politics.