Chapter 10 - Tsf of Training Flashcards

1
Q

What is tsf of training?

A

The ability to take new K and; S and apply it to your job once the training is finished; maintain new K and S over time.

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2
Q

What is the importance to HR?

A

By measuring the tsf, you can calculate benefits in $s and in terms of ROTI.

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3
Q

What are the two conditions of tsf?

A

Generalization and Maintenance.

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4
Q

What are the three extents of tsf?

A

Negative, Zero, Positive

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5
Q

What are the two types of tsf situations?

A

Near - similar situations.

Far - different situations.

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6
Q

What is horizontal tsf?

A

Tsf of K and S across different settings and contexts at the same level of the org.

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7
Q

What is vertical tsf?

A

Tsf of trainees behaviour or performance to org level outcomes.

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8
Q

What are the 5 barriers of tsfing training?

A
  1. lack of mgr support
  2. work group culture does not support
  3. no opportunity to use S
  4. system and processes do no support S
  5. reward system does not support new S
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9
Q

What are the tsf training strategies for mgrs?

A

Before: decide who attends training; discuss upcoming training.
During: participate in training programs; reassign EEs work.
After: provide opportunities for practice; encourage, feedback, follow up.

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10
Q

What are the tsf training strategies for trainers?

A

Before: use the ISD model; know stakeholder expectations; ensure trainees are ready.
During: use adult learning principles; relevant content examples; have trainees commit to contract.
After: stay involved; conduct field visits; provide feedback and support.

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11
Q

What are the tsf training strategies for trainees?

A

Before: ask questions; meet with mgr; develop action plan.
During: positive attitude; be engaged in session; plan how to apply training to job.
After: use K asap! meet with mgr to debrief; develop relapse strategy.

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12
Q

What are the 5 best practice strategies?

A
  1. supervisory support and reinforcement.
  2. coaching and opportunities to practice.
  3. use interactive activities to encourage participation.
  4. post-training evaluation of S.
  5. make the content relevant to actual job duties.
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13
Q

When do you discuss tsf of training interventions?

A

At the end of the training program to facilitate the tsf of training.

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14
Q

What are obstacles to tsf of training?

A

work overload; stress and pressure; lack of resources; lack of needed tools; unrealistic deadlines.

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15
Q

What are some strategies for relapse preventation?

A

create a support network; ID high-risk situations; review disruptive lifestyles; mix enjoyable tedious work tasks; move on from relapse.

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16
Q

What are some post-training supplements?

A

booster session; review of material; discussion of current challenges; self-coaching; reflection on current engagement; establish maintenance goals; upwards feedback; receive frequent feedback; written comments form subordinates.