Chapter 10: Risk and Uncertainty (F203 Appx. 5) Flashcards

1
Q

Uncertainty

A

The inability to predict the future with confidence.

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2
Q

2 Main headings of uncertainties faced by a general insurer

A

uncertainty as to

  • the outcome of the business already written
  • the premiums the insurer needs to charge in future to achieve a desired financial result
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3
Q

4 Main headings of elements of risk and uncertainty

A
  • those affecting CLAIMS EXPERIENCE
  • those affecting EXPENSES
  • those relating to the INVESTMENTS
  • BUSINESS RISKS, including new business or lapse risks
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4
Q

Uncertainties in the claims experience stem from: (16)

A

J - JUDICIAL decisions
C - CRIME rates

C - CATASTROPHES
A - attitudes of policyholders to claiming
S - variability in CLAIM SIZES at any one time, and from one period to another
T - TYPES OF COVER provided
L - LATENT claims
E - inflation and consequential rates of ESCALATION of claims.
D - DELAYS between incidents || reporting || settlement

R - REINSURANCE RISK
E - ECONOMIC conditions
P - characteristics of policyholders, including possible anti-selection
L - LEGISLATION/regulation
I - interpretation of wording
C - CURRENCY risks
A - accumulations of risk
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5
Q

3 Main types of legislative changes

A

FISCAL CHANGES,
such as increases in tax on:
- insurers,
- insured items or their repair

CHANGES IN THE LAW:

  • which increase the amount of cover being provided, eg removal of a legal limit on compensation levels
  • restrict using certain factors in underwriting
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6
Q

Reinsurance risks (6)

A
  • not purchasing the right type of reinsurance, or enough of it
  • doubts as to the AVAILABILITY AND COST of the desired reinsurance
  • difficulty assessing reinsurance value for money
  • whether catastrophe reinsurance will prove satisfactory with regard to such features as the size of the retention, the reinstatement provisions and the upper limit of cover
  • the ABILITY to make reinsurance RECOVERIES. There is the potential for reinsurers to default, especially following catastrophes or poor claims experience for the industry as a whole
  • failure to comprehend the true coverage/limits of a reinsurance arrangement and therefore being exposed to risk in areas that were thought to be reinsured.
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7
Q

How do
claim delays
contribute to uncertainty?

A

REPORTING DELAY leads to uncertainty as to claims incurred but not reported.

SETTLEMENT DELAY leaves uncertainty as to the reported claims’ ultimate cost.

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8
Q

How do
Types of policy and cover
contribute to uncertainty?

A

If a radically new type of policy is to be introduced, there may be considerable uncertainty regarding the INFORMATION on which the premiums are to be based.

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9
Q

How do
Characteristics of policyholders
contribute to uncertainty?

A

Policyholders with different characteristics means the resulting claims experience may differ from the past, in ways that are hard to determine.

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10
Q

4 Sources of uncertainty regarding other expenses include:

A

changes in:

  • progression of STAFF COSTS in relation to the amount of business
  • professional and LEGAL CHARGES
  • INFLATION RATES

doubts as to the appropriateness of the allocation of expenses among the different types of business

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11
Q

Uncertainty regarding investments (4)

A
  • market conditions may worsen
  • claims may have to be paid sooner than expected.
  • assets may need to be realised in unfavourable conditions.
  • poor investment management.
  • a larger than expected portion of the assets may not be available for investment. There is usually some delay between the broker receiving the premium and passing it on to the insurer. Similarly, the insurer usually pays a claim in full and then has to wait for recoveries from reinsurance or salvage.
    Debtors may, in total, form quite a large portion of the insurer’s total assets. If the average delay increases, a lower proportion of the insurer’s assets will be earning investment return, so the average rate of investment income will fall.
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12
Q

Risks regarding competition (business) (5)

A

products MAY NOT APPEAL to their potential customers

the prices they need to charge for their products in order to achieve a satisfactory financial result may be TOO HIGH TO BE COMPETITIVE

as a consequence of losing business to competitors, their UNIT COSTS RISE so that they find it even harder to price their products competitively

if they deliberately under-price in response to competition, the prices they actually charge may be insufficient to produce a satisfactory financial result.

ADMINISTRATIVE STRUCTURES and channels for obtaining business may BECOME OBSOLETE, for example because of technological developments exploited by their competitors, resulting in additional costs to update.

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13
Q

Writing “loss leaders”

A

the process of
… winning new business
… by charging less than economic premiums
… to increase business volumes,
… with the hopes of recovering costs later when premiums are increased to sound levels
(sufficient to cover costs).

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14
Q

Operational risk

A
risk of loss resulting from inadequate or failed\
- internal processes,
- people
- and systems 
or from external events.
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15
Q

8 Examples of operational risk

A
A - Administration risk
S - Strategic risk
P - Pension scheme risk
E - Event risk
C - Compliance risk
T - Technological risk
F - Fraud risk
G - Governance risk
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16
Q

Administration risk

A

the risk of error or failure associated with the

administrative aspects of the firm’s operations.

17
Q

Administration risk will depend on 3 main things:

A
  • the extent to which the firm’s administration is outsourced,
  • the extent of centralised and decentralised functions
  • the level of staff expertise.
18
Q

Compliance risk

A

the risk of non-adherence to legislative and internal

firm requirements

19
Q

Event risk

A

the risk associated with the potential impact of significant events on the operations of the firm,

such as

  • a financial system crisis,
  • a major change in the fiscal system
  • a natural disaster
20
Q

Fraud risk

A

the risk associated with intentional misappropriation of funds,
undertaken with the objective of personal benefit at the expense of the firm.

21
Q

Governance risk

A

the risk associated with the board and/or senior

management of the firm not effectively performing their respective roles.

22
Q

Strategic risk

A

that is, the risk arising from the inability to:

  • implement appropriate business plans and strategies,
  • make decisions,
  • allocate resources
  • adapt to changes in the business environment
23
Q

Technological risk

A

the risk of error or failure associated with the technological aspects of its operations.

24
Q

Pension scheme risk

A

the risk that the firm is required to make good any shortfall in pension scheme assets relative to its liabilities

25
Q

group risk

A

risk a firm experiences from being part of a group

… as opposed to being a standalone entity.

26
Q

5 Types of group risk

A
  • Capital risk
  • Reputational risk
  • Group reinsurance risk
  • Risks in centralised functions
  • Political risk
27
Q

Group risk:

Capital risk

A

Capital is often provided by the parent company.

If the group experiences losses, this could lead to the parent company being unable to assist its subsidiaries.

28
Q

Group risk:

Reputational risk

A

If the parent shares part of or all of the firm’s name, there may be a LARGE DEGREE OF ASSOCIATION, giving rise to reputational risk.

29
Q

Group reinsurance risk

A

Formal group reinsurance arrangements may be on favourable terms and conditions (since the group purchases reinsurance “in bulk” for the entire group).

If the reinsurer withdraws these terms as a result of an issue with the parent company (or another part of the group), then a particular subsidiary will have to obtain reinsurance at (less favourable) market rates.

There may also be a concentrated credit risk if an event affects a number of subsidiaries who are all reinsured by the same reinsurer.

30
Q

Group risk:

Risks in centralised functions

A

Where firms rely on a group company to provide centralised functions, such as marketing or accounting and actuarial support, risks may result from these arrangements.

31
Q

Political risk

A

risk of any political change that alters the expected outcome and value of a given economic action by changing the probability of achieving business objectives.

32
Q

4 implications of a low solvency margin

A

An insurer with a low solvency margin may be subject to intervention from the supervisory authority

  • A loss of confidence in the market leading to a loss of business (may also extend to the stock market, with falls in the share price).
  • A need to restrict business to prevent intervention by the supervisory authority. This will result in possible loss of profitable business.
  • need to purchase more reinsurance to increase protection against fluctuations.