Chapter 10: Pay for Performance: Incentive Rewards Flashcards
What is variable pay?
Tying pay to some measure of individual, group, or organizational performance
How can incentive pay work to accomplish business strategy?
Incentive pay establishes a baseline performance level that employees must reach for incentive payment. Managers believe employees will assume ownership of their jobs to improve their performance and achieve the incentive
How should performance metrics be established?
They should be quantitative, simple, and structured to show a clear relationship to improved performance. Also keep in mind that what gets measured and awarded gets attention
What is “ratcheting up”?
When employers continually try to exceed previous results. This is undesirable because it leads to employee frustration and unattainable standards
What is straight piecework?
An incentive plan where employees receive a certain rate for each unit produced
What is a differential piece rate?
A compensation rate where employees whose production exceeds a standard amount of output receives a higher rate for all work than those who do not exceed the standard
What is a standard hour plan?
An incentive plan that sets rates based on the completion of a job in a predetermined standard time. If work is finished in less time, the pay is still based on the standard time multiplied by their hourly rate
What is a bonus?
An incentive payment supplemental to a base wage. Common among managerial and executives
What is a spot bonus?
An unplanned bonus given for employee effort unrelated to an established performance measure
What is a merit pay program?
Links an increase in base pay to how successfully an employee performs their job
What are merit guidelines?
Guidelines for awarding merit raises that are tied to performance objectives
What is a lump-sum merit program?
A program where employees receive a year-end merit payment which is not added to their pay
What is the benefit of lump-sum merit programs to employers?
It freezes base salaries so salary and benefits costs are maintained at a constant level
How can non-monetary incentives be most effective?
When the award is combined with a meaningful employee recognition program
What is a straight salary plan for sales?
A compensation plan that allows salespeople to be paid for performing various duties that are not immediately reflected in sales volume