Chapter 10: Mobile Connectivity and Application Support

Question 1

What are the two 3G cell standards?

Answer 1

1. GSM or Global System for Mobile (worldwide)
2. CDMA or Code-Division Multiple Access (US)

Question 2

____ is when you have connected a device to a mobile hotspot.

Answer 2

Tethering

Question 3

____ disables all wireless connections at once on a mobile device.

Answer 3

Airplane mode

Question 4

Mobile phones typically have three operating systems. The first is what the user sees and the other two are very small and specialized OSs called a/an ____ OS and a/an ____ OS.

Answer 4

1. baseband
2. SIM or Subscriber Identity Module

Question 5

A/An ____ OS manages all wireless communications, which is handled by a separate processor in cellular devices.

Answer 5

baseband

Question 6

A/An ____ OS manages all data transfers between the phone and the ____ chip, which is a small memory chip that stores user account information, phone identification, and security data.

Answer 6

SIM or Subscriber Identity Module

Question 7

The Bluetooth pairing steps are:

Answer 7

1. Enable Bluetooth.
2. Enable pairing.
3. Find a device for pairing.
4. Enter the appropriate PIN code.
5. Test connectivity.

Question 8

____ is a satellite-based navigation system that provides location and time services, and is managed by the U.S. government.

Answer 8

GPS or Global Positioning System

Question 9

While GPS services are free, ____ is not and uses cell phone towers for its triangulation points which is less precise.

Answer 9

cellular location services

Question 10

A/An ____ is a software package residing on a serve that enrolls mobile devices on the corporate network manages security. It can remotely track, lock, unlock, encrypt, and wipe mobile devices as needed.

Answer 10

MDM or Mobile Device Management

Question 11

Typically implemented allows network administrators to remotely install, delete, encrypt, and wipe corporate applications and related data from mobile devices.

Answer 11

MAM or Mobile Application Management

Question 12

The ____ is the reference guide the phone uses to connect to the proper cell phone tower when roaming. It’s updated when you update a mobile OS.

Answer 12

PRL or Preferred Roaming List

Question 13

____ is used by Exchange Server to sync email, contacts, calendars, and notes between a mobile device and an Exchange email server.

Answer 13

ActiveSync