Chapter 10: Making it Stick

Question 1

Sustainable Ethics

Answer 1

Ethical behavior that persist long after the last public scandal or the latest management buzzword.

Question 2

Ethics Officer

Answer 2

A senior executive responsible for monitoring the ethical performance of the organization both internally and externally.

Question 3

Reactive Ethical Policies

Answer 3

Policies that result when organizations are driven by events and or a fear of future events

Question 4

Proactive Ethical Policies

Answer 4

Policies that result when a company develops a clear sense of what it stands for as an ethical organization.

Question 5

Organizational Integrity

Answer 5

A characteristic of publicly committing to the highest professional standards and sticking to that commitment.

Question 6

Name six characteristics of a tough market?

Answer 6

1. Demanding Customers
2. Impatient Stockholders
3. Aggressive Vendors
4. Demanding federal, state, and local officials
5. Demanding Creditors
6. Aggressive Competitors

Question 7

What are six KEY components of a sustainable ethics policy?

Answer 7

1. Establish a code of ethics
2. Support the code of ethics
3. Hire an ethics officer
4. Celebrate and reward ethical behavior
5. Promote your organization’s commitment to ethical behavior
6. Continue to monitor the behavior as you grow