Chapter 10 - Benefits Management Flashcards

1
Q

What are the four steps of the benefit management process

A

ID
Define
Plan
Track and Realise

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2
Q

ID

A

What

Capture, model and map

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3
Q

Define

A

Who, why and How

Roles and Responsibilities (how and who)
Priorities

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4
Q

Plan

A

When and Where

Time
Cost
Performance

(milestones)

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5
Q

Track and realise

A

CASP

Launch
Experiment
Practise
Embed

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