Chapter 10 Flashcards
The personal satisfaction you feel when you perform well and complete goals.
Intrinsic Reward
Something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions.
Extrinsic Reward
Studying workers to find the most efficient ways of doing things and then teaching people those techniques.
Scientific Management
Studies, begun by Frederick Taylor, of which tasks must be performed to complete a job and the time needed to do each task. principle of motion
Time motion studies
The tendency for people to behave differently when they know they are being studied.
Hawthorne Effect
Theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs.
Maslow’s Hierarchy of Needs
The idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback, and facilitated by organizational conditions.
Goal Setting Theory
The idea that employees try to maintain equity between inputs and outputs compared to others in similar positions.
Equity Theory
Victor Vroom’s theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome.
Expectancy Theory
The tendency for people to behave differently when they know they are being studied.
Hawthorne Effect
Theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs.
Maslow’s Hierarchy of Needs
The idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback, and facilitated by organizational conditions.
Goal Setting Theory
The idea that employees try to maintain equity between inputs and outputs compared to others in similar positions.
Equity Theory
Victor Vroom’s theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome.
Expectancy Theory
Positive and Negative reinforcers or punishers that motivate a person to behave in certain ways.
Reinforcement Theory
