Chapter 10

Question 1

What does aggression look like?

Answer 1

Clinched jaw, pacing, clinched hand, yelling, name calling, hitting others, temper tantrums

Question 2

Previous history of aggression

Answer 2

will make someone likely to be aggressive again

Question 3

what we can do to deescalate the situation?

Answer 3

avoid touching patient, set verbal limits on behavior, help client determine the source of anger, ignore derogatory remarks, role model ways to express anger

Question 4

If they get so aggressive and they are violent

Answer 4

just a show of force will soemtimes calm them down

Question 5

Debriefing is very important

Answer 5

Staff needs to ask what could we have done to prevent this situation
follow up discussion
factors that necessitated the crisis intervention