Chapter 10

Question 1

What is a pay-for-performance-plan?

Answer 1

a pay plan that links individual pay to some measure of performance on the job

Question 2

What does employee performance depend on?

Answer 2

F(AME) A- Ability, M- Motivation to learn, E- Supportive envionment

Question 3

Motivation

Answer 3

Process in determining what is important to a person, and offering in exchange for desired bahaviour

Question 4

Agency theory

Answer 4

Both staff and managers will act opportunistically to obtain the most favorable exchange possible

Question 5

What is a total rewards system?

Answer 5

all financial and non-financial rewards provided by organizations to their employees

Question 6

What is merit pay

Answer 6

wage increase granted to employee as function of assessment of employee performance

Question 7

What is a limp sum bonus

Answer 7

A one time bonus added onto base pay

Question 8

What is gain sharing?

Answer 8

not from financial performance of org - instead linked to cost index aka labor costs or utility cost

Question 9

What is alternative ranking?

Answer 9

ranking best employee than worst, then best and then worst etc

Question 10

paired comparison performance ranking

Answer 10

ranking each employee against all employees one pair at a time

Question 11

What is MBO (management by objective)

Answer 11

performance rating method based on meeting objectives set at beginning of the performance review period

Question 12

360 feedback

Answer 12

Feed back for up to 5 sources in workplace