Chapter 10 - 3.1 - Conflict Resolution Process

Question 1

What is the first step a member should take if they encounter an ethical conflict?

Answer 1

They should consider these 5 factors:
- the relevant facts and parties
- the ethical issues involved
- the fundamental principles relating to the matter in question
- any established internal procedures
- possible alternative courses of action

Question 2

What is the second step a member should take if they encounter an ethical conflict?

Answer 2

If the conflict remains unresolved, the member should then seek advice within the firm and document the advice given

Question 3

What is the third step a member should take if they encounter an ethical conflict?

Answer 3

If the member is a sole practitioner or cannot resolve the matter internally, the member should seek legal advice or advice from the ICAEW

Question 4

What is the fourth step a member should take if they encounter an ethical conflict?

Answer 4

If the ethical conflict cannot be resolved, the member should consider withdrawing from the engagement/conflict situation.